Donatos Pizza — Restaurant in Owensboro

I had one star but I increased it due to the service getting better. The guy that works the front a lot always has a smile and is super polite.

Just a tip to the store, but if someone orders online and they order more add-ons than is allowed (which we accidentally did) … CALL the customer please. Or if you can’t, wait until they get there to ask them what they want instead of assuming.

We accidentally ordered an additional veggie, and they replaced the only meat with it. 🤡

Also, the first time I had the jalapeño and bacon it was good, but the 2 times after that it was super super super spicy. What’s up with that?

ps you put too much marinara sauce on the food. It’s all I could taste

On a positive note, the cinnamon bread sticks are usually very good. I definitely...

Pizza is just okay and not worth nearly $20 per pie + delivery fees. The price vs quality is extremely disappointing. Its not bad pizza, but its also not better than a frozen pizza from the grocery store. Also, you should disclose that you use Doordash to deliver pizzas BEFORE checking out. I would not have placed my order at this location if I had known this. It was not mentioned on the website, but after i paid, I got a text message from Doordash stating they'd be the ones delivering & the time frame was longer compared to the original email from Donatos. The dasher was rude because we were paying in cash despite...

I ordered dinner from here tonight through DoorDash. While the dasher was there she messaged us telling us the staff had dropped our orders of jalapeños and were remaking them. Either they didn’t remake them or they dropped the second order as well. I don’t know if they fell out of the package or not so I trashed them and went elsewhere for my dinner. I am adding pictures so everyone can see how they arrived. While they smelled like they would taste great, they looked like they were thrown...