Subway — Restaurant in Owensboro

I sent someone to pick up a 6 in turkey sub for me. Gave them a gift card to use. They returned and said the young lady wouldn't accept the gift card that it was not a gift card but rather it was for points??? It says clearly on it that it's gift card! Leaving that side: When I opened the sandwich it barely had any veg on it. A few sprigs of spinach, about 3 pieces of lettuce...I ordered everything so it should have been loaded. They had mashed the sandwich down practically flat (which was easy to do considering they had put hardly anything on it). It was way too salty! I threw most of it away. It was pitiful! It cost close to $10. I'll never go to subway again! Poor customer service, inferior product! Definitely would not recommend!

It's been over a month since I posted this about Subway and contacted them as well... totally no response. This tells me all that I need to know...

It's subway. Who doesn't love a subway sandwich. But I will make a complaint in hopes of getting this fixed. Whether I order online or dine in, they don't accept coupons. None of them. It almost seems like a bait and switch. I get coupons in the mail and some online, and I have never been able to use any of them. I understand the term 'independently owned' and those coupons actually say, not available in all stores. So, the prices seem to be out of control, and the local stores had stainless steel, rolling doors installed that blockes the customers view of their sandwich being made in the first stages assembly . I don't know if they are still there, I haven't been...

I ordered off the app 3 footlong subs and two bags of chips. The subs were burnt when they weren’t suppose to be heated or toasted! I waited 15 minutes at the window before I was even greeted. When I got home and noticed the subs I called and they won’t do anything because I live 20 minutes out of town and couldn’t return within the few minutes they had left to close. I spoke with Sierra and she told me she had no control over any of that to call tomorrow and speak with someone else. Poor service and rude I won’t be returning to...