🤢🤮🤬 Opened my food to have hot Grease go flying all over me my car and purse. Getting a refund but now I'm disgusting and so is my car. Legit was a puddle of grease. Definitely will never get food here again. So much for a quality check. Grease all over everything now I have to pay to get my car and purse cleaned as well as my shirt that's probably ruined from the grease. Who the hell puts liquid in a card board box. Whatever girl was working I think kayla needs to be retrained in quality check she was so proud of the food she made me and had the wrong attitude when someone calls upset.
Update: called back bc my car is a disaster and owner said he'd pay to get it detailed. We shall see 👀
Update: the owner did cover the entire balance to get my car cleaned as well as refunded me for the order and gave me a...
Read moreCalled tonight to change my order from carry out to delivery since the store still doesn’t have our address in the app for delivery. A person, who apparently was the manager , answered the phone. I asked to change to delivery and Ashe asked if I paid already, I said yes. She said she will have to re-enter the order. I questioned it because when I have called in the past that has never happened. She began to get frustrated with me and was rude. When I asked why our address still isn’t in the system she said it want her problem. A complete lack of customer service when that should be their number one priority. She canceled my order because she said it was her right to do so. Yes I did get angry but I was just asking questions and she was getting...
Read moreWe enjoy their pizza from time to time and this location in particular has great customer service. Normally we do pick up and they always have your order ready and warm in like 15 minutes, and they give it to you with a smile. One of our favorite items are the brownie/cookies and they didn’t have them on the menu last time. Please bring them back! We ordered pizza without cheese a couple of times (because of a dairy intolerance) and they called us to make sure it was what we wanted and not an order mistake. It’s the details that count and they seem to be on top of things. Honestly we consider them one of the best pizza chains stores around The...
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