Sura — Restaurant in Oxnard

Me and my partner went to this restaurant we traveled from Santa Barbara so it was about a half hour drive and to start things off I guess maybe this is a thing at other restaurants but I’ve never been to a Korean barbecue restaurant where you don’t get to cook yourself with a grill at the table I wanted to leave immediately but my partner did not so I did not say anything and we stayed already on this point I would not come back because I’m coming for the experience of cooking myself and enjoying Korean food which is not an option. We started with the calamari It was very thick, cut almost seemed a little dry, and I kind of like that. It was less chewy than normal probably overcooked however, I’m not a big calamari fan. I only had a few pieces while my partner had the rest. I wanted to order the bigger plate Bulgogi And I wanted to add a soup that comes with the dinner combo. However, they said I cannot order the soup. It only comes with the dinner combo. How ridiculous is that? I can’t order a soup at an increase price because it’s not on the dinner combo. Anyhow, the amount of food that came in the combo was barely enough for two which is what me and my partner shared because by this time she didn’t even want to order Her own meal since they did not have any sweet-and-sour, hot and sour soup I forget what kind she wanted, but they did not have it. It was OK. I really enjoyed the texture and stickiness of the black bean rice however, no flavor at all the Bulgogi was tasty, but compared to other places lacking in flavor the soup that came with our meal Which is what I was most excited for also seemed subpar at best. There was kimchi on the side that was all Fishcakes I believe they were OK radish and potatoes and cube like shapes that were sweet I like them, but never had something like that before. It was interesting. The atmosphere was all right but the service was not minimal at best, and I did not like the way the server stood in the hallway behind us the whole time it was very awkward. My partner believes that she got sick from the calamari, which again she had most to herself I only had three pieces And later on for the next couple days, she was complaining about stomach problems that she believes was from the calamari. My biggest problem with this place Again is the fact that we don’t get to grill our own food I’ve never been to another Korean barbecue restaurant that did not have the grills at the table. I do not know if this is common but I do not like it one little bit. The next biggest issue is the fact that the food is not flavorfule enough and possibly not of high enough quality For them to be asking for this ridiculous prices a meal for one person comes out to the price of two meals almost anywhere else Besides steakhouses and Gordon Ramsay‘s...

Service is terrible.

We went to lunch around 3 pm Friday last week. We have order three main courses so we expect to get side dishes for all three main courses one serving each

But the server only brought 1 serving of each in very little quantities and asked us to share them, which is fine.

However when we asked for kimchi refills she said they charge extra. I don’t mind paying extra when we asked for extra but she didn’t give us enough in the first place and she wants to charge extra. She should have given us three servings that we purchased and could have told us that she had to charge extra for refills. Either way she was very rude and annoying irrespective.

We noticed she came by to another table who is Asian and asked them how is the food and is everything good? but she didn’t bother asking us although I didn’t care …. It is prove the point she is rude.

Food was awesome and thanks to chef but needless to say service ruined the experience for nearly $100 food we ate for 3 people……. This is 2nd time coming here .... first time experience was great..... but not...

My wife and I came here on a Saturday night for date night and were really impressed with the food. I will start out by saying it was a touch more expensive than I realized, but we also haven’t been out to dinner in a while because we have kids.

The service was amazing. We were seated quickly, and our waitress was super kind and helped us understand the menu. We decided to share the Bulgogi, and we also decided to share a tempura appetizer. The tempura was great. The mixed tempura came with a good version of vegetables and a couple shrimp. I was really impressed how tasty the Bulgogi was and how large the dinner portion was. It was enough for my wife and I to share and to feel satisfied in the meal. You also have to make sure to get the side dishes. They are so good at the end of our meal, my wife said I wanna...