Arby's — Restaurant in Paducah

I just had a pretty bad experience with the little girl that was working in the drive-through today is June 25 about 6 PM about 6:30 PM. She was rude in the drive-through. She acted like she was in a hurry and had to hurry up and get me out of there and there was no one even in line she had me pull up. I asked her to put sauce in it cause she had me pull up and of course when I got my bag, there was no sauce so I had to go in to get the sauce. I stood there for about four or five minutes while my food’s getting cold waiting to see somebody to even get the sauce and finally I saw the girl from the drive-through and I just said hey can I get some sauce and she was like oh yeah come over there and hand me a big old stack of them was like rude about it when she handed it to me it’s your job. You should’ve put it in the bag in the first place. I am literally getting tired of how these fast food people act towards customers y’all need to show some respect to people that are helping you keep your job. Don’t make us do like what happened...

I waited and an appropriate amount of time at the cash register for a team member to help me. When the cashier did arrive, admittedly she was polite. I ordered the two can dine for 899. The cashier requested that fresh cheese sticks be dropped. This is always a good thing. But unfortunately my French fries and my friends french fries overcooked and evidently cooked in old oil because the fries have that texture about them. With the good and the bad, I have to give this a poor rating for Arby's. My experiences with Arby's has always been superb. I really felt as though my should have been refunded but I did not request. Needless to say I did not ring the bell on my way out. And I always ring the bell. The picture attached is a commitment statement to their slogan Arby's is delicious. They simply did not...

Syopp d in for so lunch. Walked up the the counter and Ronde was standing there to take the order, so we walked up, greeted her the gave our order. She paused a second as if she was in the middle of something then after and backward 30 seconds she took our order. We ordered the standard beef and cheddar and their chicken Swiss sandwich. We paid and was told our name would be called when ready. After waiting a few minutes, our name was called but much like the other reviews, the food was lukewarm. So I ask, why the heck did we have to wait??? The place was filled with old people so maybe that's how they like their food, so we didn't finish it and walked out. If you are going to make folks wait for their food at least it...