Fazoli's — Restaurant in Paintsville

Definitely a value option for that quick take home meal. Prices inside can be a little more expensive per person. Pasta offerings are always good and hearty and salads are actually fresher here than most casual dining restaurants. Service is good, and depends on time of day how involved they are in the dining room. The family meal was more than enough for four and could easily feed six.

I really wish they would upgrade their pizza offering. I mean it is kind of like pizza. I find it looks beautiful but is just missing it and they have such a great opportunity to turn out a much better product. Move to a par baked crust and offer more than just pepperoni and cheese. You may have to stock four more trays on a food prep table to be able to offer something that is almost fresh and customizable.

First time I have used the app was today and it was as nice. Wished it had a little more customizable options. I did get a giggle out of Siri reading the...

Wow, where do I start. Went thru drive thru to order the food, the person who took the order messed up, then go to window to pick up the food and the guy hands one bag out and closes window...we sit there...he opens it again and is like what u need....uhmmm how about the rest of our food, we don't even have half of it but we paid for it. He acts funny but goes gets more...comes back....still don't have all of it. He had to go back 3 times for food and once cause there were no forks, napkins. This was a very bad experience and other people were having issues similar to this cause we parked and ate and watched other people go through drive thru. I've never had a bad experience like that there until yesterday so I don't know what their...

We called ahead to order meals for pickup for three families. When picking up the food we had to wait a very long time. Once home we realized our orders were missing items and the food was cold. I called to see if we were charged for the missing items or did they just get the order wrong. They were kind enough to say they would replace the missing items we paid for and give us additional things for the inconvenience. When we went back a few weeks later to pick up the items they acted as though we made the whole thing up. I was told it would be written down and there wasn't a limited amount of time they needed to be requested.Terrible service. You shouldn't treat your...