Pappou's Family Restaurant — Restaurant in Parma

We ate here for the first time the other day. I was excited to see a salad bar, as they seem to be getting harder to find. Most dinners on the menu were a bit pricey for a diner, but with the soup and salad bar it seemed like a good deal.

The helpings are generous but the food is not that good and my real issue was the dirty restaurant.

My chicken parmesan was good but the spaghetti that came with it was gross. Overcooked noodles and watery sauce. The salad bar also seemed to contain less-than-fresh toppings and lettuce.

Now my real gripe was the dirtiness. The floor had food on it under the tables that looked like it had been there awhile (smashed into the carpet) and there were unbussed tables. They only had one waitress but not that many customers so I don't understand how you can leave tables filthy for so long.

Giving two stars instead of one because the waitress was nice and really seemed like she was trying to be attentive to customers.

Bottom line: too expensive for quality of...

I hate writing less than stellar reviews, but we made a trip here just because it was on a best gyro list. Sat down, and go to place our oder. Well, the waitress informs us they can't do gyros because the spit is down. I get it, but 1 of my pet peeves is when a server doesn't let you know the 86's (sold out) before you start deciding. So then you have to hold the dang table back bc you have 3 seconds to choose something else. Well, this literally happened 3 times. No gyro, no spinach pie, no cheese pie. The server was very sweet, and the place is family friendly joint, not a white tablecloth fine dining, so I wouldn't normally be too critical based on that alone. However, we got the souvlaki, one of my favs when done right, and it really just tasted like a mild seasoned pork chop that was cubed. Pretty dry. No lemon. Tatziki sauce was good though, and a nice portion. My husband said the salad bar was fresh and well stocked. Overall I'd try them again, maybe during lunch before everything I...

I'm sorry I forgot pictures 📸 😞 I ordered the croissant sandwich with bacon, egg, cheese and an order of home fries. The food was absolutely delicious. No complaints at all there. My complaint comes with the service. When 1st seated, I ordered water. I received it 18 minutes later. I watched this same young lady sit others, being their coffee/drinks, and even take their order. But water was apparently on hold. Finally, I took my water bottle from my purse & started drinking it. That must've triggered her because then my water came. My friend and I both ordered home fries but the waitress gives us a ketchup bottle with 2 drips of ketchup in it. We asked for more and...you guessed it, never got it. We ended up getting 1 from a different table. This waitress is the reason I won't be back. It was...