Panda Express — Restaurant in Patterson

Most of the time when you pass near a Panda the smells really make you want to stop and grab a bite. We have been here many times. Although the service is friendly, the food really is lacking in quality. They did get our mobile order wrong the last time. Ordered the Teriyaki Chicken and they didn't even put Teriyaki in the to go container. The put the wrong sides in one, got them all mixed up. The Orange Chicken, which is usually a fan favorite, is highly breaded. The fried rice is lacking in flavor and the chow mien is greasy, flavorless and has way too much cabbage (very large pieces to boot) in it. Tried the steak and shrimp and it was mealy feeling. Egg rolls are mushy and flavorless too. Of all the Panda locations we have tried this really is bad for the food. Would rather have un-friendly service and good food if there had to be a choice. 5 out of 7 times the food has just...

So I went in yesterday to get a quick bite. The food wasn't up to standard at all. Of course I misplaced my receipt and wanted to watch my niners play. So I called today and asked what they can do. At first the young guy told me they couldn't without a receipt so I talked to the manager Haidee and at first seemed reluctant but after explaining the situation she said I could get a food replacement. I'm very impressed that she made the right choice in making a great reviewer happy. The food was very good the second time around. 3 stars for the food and replacement and the 4th for great customer appreciation and service. I'm not sure what happened during the morning shift and can only hope they tell the cook to take his time with the rice so that it's cooked to perfection. And don't over cook the food either. That will keep the Pattersonites raving for great...

Panda's always have great food. And is there always busy. Panda's usually take care of their customers. However, in this restaurant, profit is king. The self-serve soda machines were broken. Not a problem, if you make other beverages available at the same low price. They were selling $3.80 juices, bottled water, and bottled Coke. I asked if they would sell to me at the price of the fountain drink, they said no. I'm already spending $12 on a bowl of rice. With those high profit margins, you would think they could sacrifice a buck due to a broken soda machine. We didn't have beverages. But what we could have is the new spicy orange chicken and it was delicious! Little bit spicy but has...