Truly bizarre experience. I didn't even get to taste the food - we got their menu in the mail and decided to try it out.
I called at 8:21PM on a Tuesday night. Their menu said they were open until 10:30PM. The first time I called the number, it made a noise like a fax was being sent. I checked the menu, then redialed, and a woman answered. She was pleasant at first; I asked to make an order for takeout and she said I was too late. I looked at the menu (which listed the restaurant as being open until 10:30PM), then asked what the cut-off was so we could order another day. She interrupted me to ask what I wanted because there might be time. I started to say that it was okay, we had been intending a large order and I didn't want to keep her - I was about to wish her good night when she began YELLING over me "Lady! Lady! What do you want to order, lady? Lady!" My boyfriend could hear her from five feet away - who yells at a customer like that? I pulled the phone away from my ear, paused, and said "Um...excuse me?" but she kept yelling about what I wanted so I just said "Wow...you know what, I don't want to order anything after all. Thank you." and hung up while she continued to yell.
The best part was that my phone immediately rang back from a different number (??) and the same woman left a strangely calm message about how "she told me I had 2 hours left to order" and "to call back". My boyfriend thought it was an auto-callback service because of how immediately her demeanor changed.
Call back? Um...no.
Our first order would have been over $50 and we live not even 20 min away. Really sad. We drove to Cranston instead - good food, no yelling, and no busted ear drum! Hong Kong Buffet is really good if you're...
Read moreFrom a perspective of delivery orders only, Super Dragon's food is decent. Not the most amazing Chinese restaurant you'll ever order food from in your life but it's something you'll want to eat every now and then. I've been eating from Super Dragon since I was a kid and something I've been noticing were the price hikes. You're paying a really big premium for sub par food that feels like it hasn't changed at all which is both good and bad. Other competing restaurants offer enough food for 4 people for the same price here at Super Dragon with enough food for 2 people. Their menu has a alright spectrum of food but it always feels like it's missing something. Their seller for me every single time would have to be the 'Super Dragon Fried Rice". I'm a big fan of rice and I feel like they hit the nail on the head with this one. The delivery always comes a couple of minutes earlier than advertised although if you're ordering from Eat24, do know they might miss the special instructions you put down for your order. Above all, Super Dragon is another Chinese restaurant you wouldn't necessarily go out of your way to eat at but you'll think to yourself 'Hey, haven't eaten from here in a while!' and go. Giving it 4 stars for not having...
Read moreI placed an order online for simple chicken fingers and crab rangoons.. I live 4 miles away but I ordered delivery because my toddler was napping. It took an hour and 25 minutes for my food to show up. It was cold.. I tried calling and the woman on the phone barely spoke English and when I said “I placed an order online over an hour ago” she said “okay and what else?” And I said “no I placed an order online for delivery” she said “oh you want delivery. Okay, what do you want?” And I said “I already placed an order” and she said “ooohhhh….” And then hung up. I called back four more times and the same woman would answer every time and be very confused on what I was talking about and hang up. Even after I very politely asked to speak with someone else who could help me or understand me. Then finally on the last call I made she said “lady for delivery leave long time ago. May be soon!” And hung up on me. Thankfully the delivery driver did show up 15 minutes later and she was very...
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