Comfortable family atmosphere, but sadly lacking in service and quality of food. Most of the entrees you would want from an Italian restaurant have been adulterated with American cheese and canned sauce, and taste about as good as a frozen dinner. The salad dressing was not chef made but rather a baggie like you would get with a McDonalds salad. The lasagna was mush due to bad preparation or possibly being reheated too many times. The rolls taste like they come from a premade box of frozen dough. The pizza crust is so tough and chewy I don't even make my children finish their slices.
Don't come here expecting authentic Italian cuisine. Nobody Italian is running this chain restaurant at this point, the chefs are not creating the food from scratch. This is the Happy Wok of Italian food, though luckily for them they are not facing any competition within a 20 minute drive.
The waitress did not come to check on us during our meal and I had to get up four times to ask her for various things because she was simply standing around by the kitchen instead of coming around periodically.
The staff and public call the restaurant "sim-een-oes" rather than according to the true Italian pronunciation "chim-een-oes" which further proves that a true dyed-in-the-wool Italian has ceased to operate these establishments and long ago stopped upholding the great Italian heritage that the restaurant name originated from.
To feel better I am trying to imagine that someone at this restaurant will decide it needs a Gordon Ramsey style makeover so Pecatonica can enjoy good quality, authentic...
Read moreJust moved to Pec from another state and was anxious to try the pizza, even though a neighbor said it was awful and greasy. We order a meat lover's pan pizza and specifically ask for it to be baked well done, because we don't like pizza that is soft and everything falls off when you pick it up. We were shocked at how deep this pizza was, because where we're from, they're not prepared this way. I will say that was, hands down, the best pizza I have ever had. I took pictures of it and sent it to family members to see because it was soooooo good. We anxiously and excitedly ordered another one the next week and had been talking about our excitement to have another, and it was terrible. We had to put it in the oven for at least 10 more minutes because it didn't seem ready. The next month when family came down they really wanted to try it, so we ordered another and it was great! They also said it was the best pizza they'd ever had and wanted to have it again the next night, so we ordered it again. As before, this one was TERRIBLE and we had to put it back in the oven for 15 more minutes. They kept saying that they couldn't believe it was the same pizza we'd eaten just the night before. So here I am again giving it another try and the same situation of it not seeming like it was ready and me specifically requesting that the pizza is baked to well done. The pizza is good but the inconsistencies are horrible and what seems to...
Read moreI am a regular customer who has ordered delivery, usually on Friday nights for the past 4-5 years. Last night I placed an order at 723pm and as usual, gave my phone number- repeated it, and credit card info, she repeated the card info correctly (I was surprised as the background noise was loud). At 915 after waiting a very long time (as usual) I called to question the status of the order and was told, well, your card didn't go through (which makes no sense) and I asked why I wasn't contacted, she replied that the number was incorrect, I asked what phone number was used and they said they "used a number off of their caller ID". She then said if we reordered again they would get it out to us very soon. We were hungry and it was late, I gave the same card info, etc and it went through. We then received our food at 1030pm and paid FULL price....
Read more