Subway — Restaurant in Pelham

I am changing my review since the new owners have done an amazing job in turning this location around. It is literally the opposite of my original review (still have it below) but the new owners deserve a standing ovation for how they have made this place so much better than it used to be!

Please give them another chance! I did and I was really happy with the service, food, and how clean and well maintained the entire store is. Bravo guys!

I removed the images from the original review. They are no longer accurate as to how the food is prepared.

---- Old review ----

We ordered from this place twice through the website. The first time we ordered they forgot to put double meat in one of the subs along with the wrong kind of cheese. It wasn't a bad order and mistakes happen, so we went for a second one.

This order they messed up the type of bread and cheese on different subs. The meat for the tuna subs that were footlongs was as if someone put a single scoop on and tried to make it last over the entire sandwich. The cheese was wrong on one of the subs as well. One that was supposed to be double meat had what I would expect to be normal meat, and the one turkey sub had at most six slices on a footlong. There were no cookies that I ordered so they gave me another type, but I know the lead at the store is responsible for putting any shortages in their app to make sure you can't order things that they are out of on the website.

The person I spoke to was very polite and I feel bad that he has to deal with this sort of thing, but I'm just unhappy with not being given what I purchased. He offered to remake them, but I just ended up opening my own tuna and shoring them up to where they were...

I went in to pick up lunch for my brother today and while there were signs saying that people were not allowed to sit down and eat within the building there was someone eating at one of the tables without a mask on. They also allowed group of people who came in behind me to not wear their masks and possibly infecting everyone who was in the building. No one was social distancing people were standing standing like a foot behind me. I’m disgusted that nobody said anything and that it’s completely acceptable for them to go in and put other peoples lives at risk, especially the workers who have to sit there all day long with people like that. Get it...

There was a young man with curly hair who was super disrespectful it originally started with me going in to get a sub with my friend I had to run to my car to take a phone call at this point my friend was supposed to grab a sub for me but instead this young man said he can come in and get it for himself overall my experience at this place was horrible I will never be visiting this place again I will also be suggesting everyone I know to stay away from this place until this employee is reprimanded for his actions (I will be calling corporate about this problem first...