No 1 Chinese Restaurant — Restaurant in Pemberton Township

Let’s start off by saying my family and I order from here all the time (despite all the bad reviews) and never had a problem up until today.

Today, I ordered lunch for my son and I. He hasn’t touched his yet so I can’t speak on his meal. I will however discuss my order which was “Chicken w/garlic sauce, spicy ”. I order this a lot here but today the sauce tasted sour, the meat tasted bad and had a funny smell. I called to inform them and to possibly get a refund or to order something different as I can’t stomach the order I paid for.

The lady I spoke with was very nasty and not accommodating at all. She said she can’t help I don’t like it and If I want another order I have to pay for it. She also stated that she can’t reuse my previous order so they will lose money and that’s not fair to them. I explained to her it’s not like I was just trying new items and didn’t like what I ordered. This is something I order all the time and have receipts to prove it. This time something was off and not normal.

Needless to say no refund, no new food, and wasted money. After coming here for 3 years and order at least twice a month this will be...

The food was absolutely atrocious. The beef and broccoli had the consistency of sour tadpoles. The aftertaste I experienced lasted with me for an hour despite brushing my teeth afterwards. I called to explain that none of the 3 people in my house could eat the food. I was told "you just don't have a taste for our food and that's not our problem" We attempted to deliver the food back and were told "we are very busy. How can I have a business if everyone returns the food. It's very hard to make money right now." If they are that busy, then they are not having problems making money. I have never returned food in my life and they refused refunding my money. I left the box of food on the curb for all the homeless people that hang out to eat. And now I am out $65 for something I get for $50 that tastes...

Terrible customer service. The lady yelled on the phone because we wanted to make sure she got our order right. We order chicken fried rice with chicken and broccoli and a shrimp egg roll. We obviously don’t eat pork. She threw our order through the window and we went to the car and checked and she forgot an egg roll and gave us pork fried rice. We called back to let her know we wanted our order fixed. She yelled at us and told us we had to pay 1.75 when they messed up our order which we clarified 3 times. Then she proceeded to give us a side of chicken fried rice but we can’t eat the the chicken and broccoli because it touched the pork. She then starts yelling so we ask for a refund and she told us we can’t get a refund. Just terrible customer service. I...