Wendy's — Restaurant in Pembroke Park

I didn't even get to order.

Got there at 11:40am. It's memorial day , today. No one is in line ahead of me. It's just one customer organizing his order he just got, at the counter.

I stood there by myself for a good 10 mins letting the workers handle the window, and when they finally came to me, they asked if I needed anything, but it was said with a tone of confusion, as if standing around in front of the counter was bothering her. I said I needed to order and told them what I wanted but I wasn't finished ordering. I wanted to order many sandwiches for my family but she got one one sandwich order, didn't even type it into the system and walked right back to the window. I wasn't even done. I was so annoyed after waiting 10 minutes to get one sandwich in so I can't imagine how long it will take to order the rest. There were only 2 cars in the drive thru when I arrived. It's not like I was in a hurry but there was no reason for the unprofessionalism and to make me feel like my business is not wanted, so I left without spending a cent or receiving anything but disgust and I left thinking this is how Wendy's will always do business from now on.

Check your camera at the time stated and you'll see what happened. I'm the guy with the green shirt and the brown cap. The only guy that has my skin color was the one who wasn't...

The best you can do for Wendy's. The 50 piece nuggets get dropped in the moment. Fish sandwich gets dropped in the moment. Salads are super fresh I’m not a fan of the grill chicken but you can substitute for a breaded chicken patty for a little extra. Six piece nugget meal medium size is cheaper than a $5 biggie bag. If you want fresh expect. Get the combos it’s cheaper than getting a sandwich and a fries and a drink. Up sizing is like 70 cents more. No extra charge to replace fries with a regular potato or a small chili with the combos. Open until 3 am. Frosty machine usually is done by midnight sometimes 1 am. Potatoes usually run out by midnight-1 am. Cookies baked fresh daily. Service is lacking it could...

Absolutely terrible experience. The place was a mess from the moment we walked in. There were homeless people sitting at tables, clearly not eating—just loitering. While we were trying to order, a man came in offering free hand soap samples to everyone, walking from table to table like it was a flea market.

The food came out half-prepared—cold fries, missing items, and overall just sloppy. To make it worse, the soda fountain was out of every drink. No signs, no apologies, just empty buttons and angry customers.

The staff didn’t seem to care about anything happening around them. No professionalism, no urgency, no sense of service. This was hands down one of the worst dining experiences I’ve had. Never...