Wendy's — Restaurant in Pendleton

I love Wendy’s I find the food very tasty and it’s usually quite a good deal. But I cannot ignore the fact that the Pendleton Wendy’s sucks at its job. I went there the other day and I’ve been having a small issue with them or I try to order and then they then tell me what they’re out of. So the circumvent the issue I asked him(the worker) Are you out of anything? I asked. The person taking care of me in the drive-through said no we are not out of anything so I started the order and then he immediately told me we’re out of this and this. I was pissed. I was just flat out lied to so then when I tried to order something else, he told me sorry that’s been discontinued, and then I tried to order another thing and it was also discontinued and then I got him out. I’m like OK fine how long has it been discontinued? He said two months that is unacceptable it is really easy to put a discontinued piece of paper or something that says out of stock that way people don’t get the misconception that you can order it because it’s still on the menu. Again I amenable to the situation if it was recent like (a day or even week) I would be fine. But TWO MONTHS? All they have to do is either put a sign saying they don’t have the item or they say it at the beginning to customers. They did neither of those options. Over all very disappointing. Next time they should inform there customers a little...

First it was dark and we we're at the drive thru the board was not lit up so we could not see anything as two workers we watching us and smoking a cigarette then as they get done they say well turn the board on.We said we'll just come inside.Mind you we have traveled 8 hrs with a 3 year old..we go inside no one says anything then we asked is it ok to be in here bc all the chairs were up on the tables the blonde girl said well I need to get the floor done bc I have been here since 7 am...it's about 9 at this point.. anyway we take a couple chairs down so we can sit and eat we order our food my fiance Paul ordered a double it all comes back and he's only got one little hamburger patty so we tell them has their standing over there talking they're like are you sure we're like yes for sure they wait a couple of minutes as he's waiting for his double burger finally they walk over are you sure we open it up and they look inside yeah there was one hamburger patty so they take it and then they come back with a double but we were so inconvenience about everything that seriously at least we should have got a comp of some sort or at least let the man keep the little tiny burger that you guys messed up on that...

Horrible experience, and guess what! I cant even go to appropriate place to give my feedback because the store in pendleton oregon, WOULD NOT,give me my receipt. To begin with the order taker in drive through, asked if I wanted anything else after every item I asked for.then when I get to the window the manage starts yelling at him to stop taking orders and get my order out the window....I had just drove up and hadnt even given my money yet. As he starts to repeat my order to me and hand it out, the orders already wrong on the first bag, after he hands out 5 bags! For 6 small sandwhichs, 3 fries and 2 nuggets, I'm missing 1 fry and one nugget, and the nugget I got wasn't the nugget I ordered. I let him know and he gets that for me. So I pull off to check the order and I'm still missing a sandwhich. So I get 5 bags! For 5 small sandwhichs 2 fries and 1 nugget. Anywho...I had to go retrieve my sandwhich and the manager states...oh i remember that order....less then 5 mins ago at this point....hours were super confusing and then told us we were missing all kinds if things. I wouldn't of even of given this 1 star but of course I couldn't begin this...