I hate writing bad reviews for a brewery,but was not happy..We have been to Jolly Pumpkin in Ann Arbor many times and Love there 1 of kind beers.. So myself ,the wife and her friend were excited to come up to beautiful area to sit outside and look over the bay while while having a great beer and bite to eat. Much to my surprise when the waiter informed us that the menu up front changed and is extremely expensive and this was probably a better option.. So when he went to seat us,I asked if we could be seated at least by a window,as there is no outside seating in back.He stated he would have to check if there was a server available..Really??There was plenty of servers.. After we ordered our beer,I decided to stroll around while the wife and friend checked out the menu..I walked up front to chat with waitress to see if we could just bring are beer up there..She was very friendly and informed me that wasn't a problem but the menu would be changing in about an hr or so..What??I informed her what I was told in back from waiter.Yes she was surprised and seemed upset..It was dead up front,tables empty..We should have left then,but decided to not be rude and make best of it.. The food was nothing special,the turkey grinder is a grinder,my wife ordered the steak,way over cooked and for the price,should have just ate up front..Why there is no biergarten seeting out back in such beautiful setting ,I don't know? But makes us more upset that we were deterred from sitting in front,which is one of the main reasons we came here..We can drink Jolly Pumpkin all day long at home..Thank heaven there beer is better than there service..The Jolly Pumpkin left a bad taste in our mouth and will hesitate to return or recommend...There are other breweries in area that also have great beer and great outdoor seating..Sorry Jolly Pumpkin,but not so...
Read morewe came in earlier tonight and did not have a great experience. We sat down the server was very kind and we ordered the truffle fries and then we both asked for the pasta and the cheddar soup. Once we received the fries it had no flavor, then the soup came out and it was awful and we both had a fly in our soup and my partner had a hair too. We then received our food but with only 1 meal and two plates. We both stared at each other and the server walked away. We were confused because we both said we wanted the pasta but we just rolled with it. We began eating and honestly it wasn’t that good. About 10 mins later I found a black hair in my food and that was the last straw. We asked an employee for a manager and she came over and asked what the issue was but not very friendly. We explained there was a hair and fly in our food and we’re not upset but just wanted to let her know and she proceeded to say “well I can’t see it but I believe you” as I’m pointing towards it. She also said “you have some good eyes because I can’t see it”. I should’ve just taken a picture and left but me and my boyfriend are both servers so that wouldn’t be fair. I said I would like the bill and thats all still being as friendly as possible. She said “we’ll just take it off” as she’s walking away not even taking the plate with her. Our bill was $9 after that and we tipped our server $20 which would’ve been still 50% of the total bill. I’m not upset but this is the second time I found hair in my food from this establishment but at least last time the very nice waiter offered us drinks and gave us a dessert. We understand that it wasn’t the severs fault for the food just miscommunication on the second dinner. Just wished the...
Read moreTerrible experience! Bad food & bad attitude! Ordered ribs & perch dinners. 10 more minutes & the ribs would have been jerky! Dried out, over cooked, burnt & inedible. We stopped an assistant manager to let him know our feelings. Instead of saying I'm sorry can I get you another slab or something else he says...nobody else has complained. As if it must be us and not the ribs. The breading on a piece of our fish was soggy, mushy & unappetizing. We told him that as well. He took the ribs & the one piece of fish and never returned. The waiter, who handled the issues the best, comes by, apologizes & asks what else we would like instead of the ribs. We order another entree and 10 minutes later we're asking our waiter if we are ever going to get our piece of fish back. The next thing we know is the head manager comes by with it and says, with a pissy attitude...here's your fish well done & crispy and walks away. What's ironic is we asked for our fries to be crispy which they weren't. It's definitely a tourist trap. By the time you drive there, wait an hour to sit down to a bad meal, you're a few beers in and don't want to leave to find a better place. If this place weren't in the location it is with the decor it has it would fail. Piss poor attitude by management bc they know they have you 'trapped'! Have a beer, see the place & get out!!! Or only order mashed potatoes bc...
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