Love the food! I love their bagels! My favorite sandwich is the Chipotle chicken on a ciabatta bun. They have great choices of coffee and other drinks along with other specialty items. But there are a few things they could improve on: the consistency of the food and customer service. I love it when the sauce on my sandwich is dripping off, but there are times it is scrimped on and I can barely taste it. Once when I asked for more sauce I was told that the person that had made it, made it correctly. I was also charged extra when I asked for it the next time, so I no longer ask for extra. There have been numerous times when I go in and the table I want to sit at is dirty. I go over and get the cloth and spray (which is located on top of the garbage can area) and I wipe off the table because I don’t want to sit at a dirty table. No one says a word to me. It costs over $11-12 for a sandwich and a fountain drink. I like the convenience of the location as it’s close to where I work, but sometimes the wait for my sandwich isn’t worth it. If they could improve on their customer service, I would give...
Read moreThis place doesn't even deserve one star! First of all the service is horrible. On several occasions I have seen many of the employees make the food using the same gloves they were giving customers change for at the register. They do not change their gloves! Beware. They are also not focused on customers because they mix up orders all the time then blame the customer that it was their fault. There was a point when it was my turn to order, I kindly asked the lady to change her gloves to which she replied that she did already. She did not. So when she did she got very upset. But before I left I saw she picked up something off the floor threw it away then attended the next customer using the same gloves. NEVER AGAIN! THIS PLACE IS DISGUSTING! Most likely the owner is at fault because she is...
Read moreThe foods good for a bagel place. This is the third time I have taken my kid here. The first time was fine but the last two times we were met with so much contempt. The second time she was so excited to come and the second we asked about the donuts the woman at the cashier looked at us with so much disgust. She treated us as we were less than because a 5 year old wanted a donut. The time today it was not busy at all and again we asked about if there just happened to be any other donuts since the last one was just taken. Again the amount of disgust was next level. She went from being nice to use to immediately acting like we inconvenienced her by choosing to spend our hard earned money here. It was to the point my kid was sad and asked why they were...
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