Horseshoe Restaurant — Restaurant in Phoenix

Used to love this place I don’t know what happen, took my mom since it’s an old favorite, the new owners wife with the black tattooed eyebrows gave us already bad service as we walked in, she looked like she didn’t even want to be there!! got annoyed when asked for anything & over heard one of the cooks complain about our order saying that she wasn’t going to make the papas, took for ever to get our food!! the machaca with egg didn’t even have much egg, when it came to pay I asked for the amount, she later said she yelled the price to me but didn’t hear her, instead of coming to the table to give me the price, worst customer service I ever experienced, it’s sad to know that the original owner is not there anymore also beware that it’s really hot inside they have like 5 little a/c units & they only turn on one or two hella hot with...

ONLY ACCEPTS CASH. My roommate ordered over the phone. I came to pick up my order and had to leave to go get cash because they didn't tell her over the phone I can only pay with cash. I ordered my food without sour cream yet it still came with it. Thankfully it wasn't touching my food or I wouldn't be able to eat it. My food tray had a hole in it when I opened it so good thing I didn't need to use it to eat my food. Food was decent but not great. I'm very disappointed in the lack of...

It was mine and my Husbands first time here and Ok so the was delicious, however the service was was horrible my Husband had to wait 15-20 minutes for his coffee and it was cold then he had to ask her for creamer 5 minutes later because she set it down and ran away. Then we had to wait another 5 minutes to ask her for lemon and stuff to put in our munudo my husband was still talking to her when she cut him off and helped the guy at the other table. Rude!!!! We will not be...