Island Grill AZ — Restaurant in Phoenix

I'm Glad the place I heard about in Avondale doesn't exist, and that the closest place was rated 5 star. Island Sensation Cuisine is pricey, and they warn you with a placard at the counter that it's not "Fast food". Which translated to Arizona vocabulary means, relax for about 15 minutes... It'll be worth the wait. The oxtail dinner Experience (to go, this time) was Superlative. Capital. The seasonings in all elements is perfect. The Rice and peas is your Mama's, if she's from any tropical island where this is a staple, but each variation is distinct and delightful. This is that island in every bite. Bomb. The oxtails were perfectly composed, the meat succulent and bursting with delicious flavors in every bite. Every other bite was ecstasy, balancing the crisp, steamed cabbage or the excellent plantain slices with the rice. I passed out, and revived repeatedly. Have I said enough? Thank You, Folks. I'll be back. With my RV. Living in your parking lot until I sample everything. Great...

I had made reservations here for my husband and I 11 year anniversary. Our anniversary fell on a Thursday and I thought it would be perfect since I saw that they have an open mic/poetry night on Thursday’s. I had email after hours the night before to get a reservation and was surprised that they responded! When we got there for dinner, they had a nice table set up for us and a bottle of champagne on ice waiting for us! (I was not expecting that at all!) The people there were so nice! The atmosphere was great! We even got a little shout out and a song sang for us as well (you can’t go wrong with some Al Green!). To top it off, the food was beyond amazing!!! My husband had the jerk chicken and it was full of flavor and tender. I had the oxtails and there aren’t even words to describe how good they were! We will definitely be going back (I just have to try the rest of the menu lol). Between the great staff, live music, great atmosphere and AMAZING food, this place is definitely a place...

Ill start by saying that the food was great HOWEVER the service was horrible. I ordered 1 order of jerk chicken and 1 curry chicken with a side of plantains which they overcharged for by 2 dollars. This was the LUNCH SPECIAL and it took over an hour to get my food. Even if everything was made fresh it shouldn't have taken that long it was a .TO GO order! Nobody ever apologized for the wait, there was no courtesy what so ever and the server had a really bad attitude. It was a really bad customer service experience all together. He looked like he didn't want to be there at all like everything was a problem for him he never updated me on the status of the food and also didn't give me the sauce that comes with the chicken i had to ask for it. Don't go here for the lunch special if you are on lunch you might never get your food I walked in barely hungry and walked out starving. I will never go back to this place and I would give 0...