Taco Bell — Restaurant in Phoenix

Two words.

Taco Hell.

I’ve never been to such a scene before, but I will recall it as best I can. That is, if the English language is good enough to describe what happened.

Me and my family of 3 little girls and my wife were on a road trip. As we passed the Taco Bell I felt a seemingly spiritual and guttural feeling surrounding this place. I needed to be there, but I felt like if I stepped in I would never step out.

We entered.

The (likely) high school senior at the counter, with his pimply face and Rolex on one wrist, produced a sound that resembled “what would you like to order?” But it came out as a snarl. Like he was a predator taunting his prey. My wife was shaking and I held her hand to make her feel better. I told the girls to pick a spot and sit down, but my little one, Susie, argued. She said the older two were making fun of her. I said I’ll deal with it later and in that moment I saw her lack of motivation to continue arguing. She sat down and put her head on the table. The beast behind the counter continued to roar out his required incessant replies to our inquiries. It came to a point where I’m sure neither of us were listening to each other. I ordered 20 tacos and we all plunged in and ate. After the 4th taco I started getting queasy. I rushed to the bathroom, hoping I never left a trail on my way there. By the time I opened the door I realized what was happening.

Mexican food in America is no different from flavored laxative.

I threw a small child off the toilet to sit myself down. I couldn’t stop it, it just kept flowing. The toilet automatically flushed. Twice. In the first minute. Did you know that’s a thing? Auto flushing? It happens usually when you’re pouring water in the toilet or if for some reason it’s already too high of a water level.

I digress, I couldn’t stop the flow. It was like a chocolate fountain of pain and dross disguised as tacos. And that’s where I’ve been ever since. I’m still here in the bathroom, just spiritually. I’m a ghost posting my review from Taco-Hell. The last time I ever remembering seeing someone’s face for what it was was my daughter Susie. It’s a shame it was such a hopeless face.

Anyway 4/5 because the cheese melted nicely...

I order food for my family and my 4 year old son has to use the restroom really bad and like any 4 year old he tells you last minute plus he has cancer and his bladder has 50% function to make thinhs more difficult. One of the lady workers was in the men's room cleaning it with no closed bathroom sign and when we enter she tells me we can use this restroom because she's about to clean it, I begged her and said please please he really needs to go can she step out and she said no and he was almost in tears holding himself and after I went up front to see if anyone can please ask her to step just so he can go and they looked at me like I was stupid and said she should be done soon and after I told him lets go he starting crying because he's peeing his pants and is so embarrassed. I absolutely hate this taco bell for the way my son and I were treated and this is on top of having 4 week old twins in the car and a 7 yr old and a wife in the hospital with post pardum shingles so this made an already tough situation for me tougher. Im just a dad trying to do my best and while im not in need of sympathy I just want the word to get out that even if you work fast food and I know its tough dealing with ppl all day but your customer service standard should still be high and you should have the willingness and want to help or accommodate customers especially when you dont know their situation! i hope ppl see this and figure out a different place to eat and do not give your hard earned money to a place that doesnt care about people. plenty od other places to...

Went to this location on May 12th 2020 12:20pm. I ordered a #7 from Taco Bell with a freeze and ordered two additional baha freeze. From the moment the cashier started taking my order she seemed very annoyed. She kept saying alright after everything I ordered and dragged it out with a long sign. When I got to the window I was surprised because it was their new GENERAL MANAGER acting like that who I had complimented a couple weeks ago for her great customer service. I had a coupon from a Savers book I bought from my daughters school. I handed her the coupon and she started to take another order. As she was taking the order she started to throw her hands up like a child acting confused because the coupon wouldn't work. She ended up handing me the coupon back and said they don't accept those coupons. I explained to her that I used another coupon just like that one a week ago at that location and I showed her the coupon book showing their address as participating. Instead of honoring the coupon she got a attitude and started acting very short.She said she would have to contact her higher ups. Lady, you are the general manager, they pay you the big bucks to handle situations like that without having to bother a higher up for something so ridiculous. The best part was, the crewmembers who honored it for me last week was standing right there when the gm was clueless on how to...