I would just contact who ever is in charge of this location, but I can find nothing but a phone number to the store and by my experience today, that’s not going to get me far.
Staff was not professional. Rung in more expensive items than we ordered ( ex: handed me a cup when I didn’t ask for a drink, charged me for one…asked for four chicken strips, rung up for a basket….please just ask the customer if it isn’t clear! I can’t afford to just pay whatever!)
We realized after paying what happened. The employee at the register looked and acted exhausted (empty restaurant on a Monday), so we just let it go because fixing it seemed like it wouldn’t be worth the mess.
After we were seated, two different employees wandered throughout the empty dining room, seemingly bored, trying to strike up conversation. We were honestly just annoyed at that point and wanted to be left alone.
Fox news on the TV in the dining room. Please don’t. I don’t want politics in my face when trying to relax.
On a previous visit, I was asked to leave my ketchup packets I didn’t use so they could presumably give them to someone else? Gross.
Will not...
Read moreThis is, by far, the worst DQ we have ever been to. The little dark headed girl working behind the counter needs an attitude adjustment, or she needs to find a job, not working with the public. We were here for dine in at 6:15 on a Friday evening. The counter girl was picking up all of the rugs and stacking chairs on tables at 6:30 p.m., while people were still in the dining area. 6:30 PM!!!! She might as well have been telling people to get out! We both had chicken strip dinners. 90% of our chicken strips were barely bigger than the size of a chicken nugget. For the price you pay for this, that's absolutely ridiculous!!! One of our meals came with a dessert. Once we ate and returned to the counter to get our dessert, the counter girl was clearly irritated that we were bothering her again, with getting the rest of our meal. Sadly, thus is not our first bad experience here. The majority of the times we have been here, usually the drive thru, the service is rarely friend and almost downright rude and seem as though you are bothering them to want...
Read moreWe haven't been here in years, and my son decided he wanted birthday lunch there. There was somewhat of a communication barrier because the only staff we had contact with were mostly Spanish-speaking. It took a bit for them to get the correct order. However, one of us never got the sundae even though we asked for it with the meal; my son was being too nice to want to ask for it at the end. I ordered onion rings and they didn't offer any sauce; I went to the counter to ask for some BBQ sauce, and she started ringing it up. You apparently cannot get sauce with your onion rings. They give a very limited number of ketchup packets, and while we were eating, a staff member came and made us remove all items from a tray so they could take it. It was somewhat awkward because she had to say it a few times before we knew what she was asking for. I would not normally give a lower rating for service, but the entire experience was awkward and they seemed...
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