I was greeted by Don with a smile as he was cleaning the windows. He guessed who I was and promptly followed me in to get my order. As I grabbed the bag, he offered a free drink to combat this heat wave we're having. Gave him a handshake and I was on my way. I must have been there and gone within two minutes! I'm not sure if Don was the manager or another employee, but I love to see businesses establishing relationships with customers!
The food was also better than I would have expected. I typically go to the Kentwood location, and I get some pretty mid-quality food and service. At the Plainfield location, the fries were nicely coated with seasoning and the boneless wings were still hot and crisp. I always found the mango habanero to be not as spicy as I anticipate, but that is not something I hold against the team here.
Thank you Don and the rest of the staff here for helping feed me after a long hot day in the sun! I hope to...
Read moreOrder took twice as long as estimated. Another customer walked in with me. His food was ready and on the counter but he was ignored for about 5 minutes until he asked for help. The three guys working barely moved. One talked on his cell for for a long time. They let the store phone ring until the caller hung up. That happened 6-8 times while I was waiting. The soda machine had no carbonation. This was my first time ordering any wing stop. The food was about what you'd expect for a chain wing place. We...
Read moreI ordered 20 wings and fries and 2 dips, when i arried i told them my name and confirmed my order then i recived a bag with 20 wings and fries no dips so i asked for my ranch, the employee walked away. I asked another employee for my missing ranch and got it, i should have checked everything but they ripped the ticket off the bag, all the fry seasoning and wing sauces were wrong, clearly not my order. Wrong sauce wings were mushy and the fires were cold. Overall I...
Read more