WiseGirl — Restaurant in Pleasant Hill

I haven't reviewed a restaurant in years, but my experience here was so bad that I had to. I was at the bar last night having dinner with a friend. Another patron asked the bartender (Dave) to change the football game on the TV. Dave said OK, but seemed to forget. I get it - he's busy. I then asked the other female bartender to put the game on, and she responded by insulting me - yelling to Dave across the bar, "Mr. Needy here wants the game changed."

I asked my companion whether I had done anything to deserve the response. No. She was as shocked as I was. A moment later, I informed the female bartender calmly that I'd never before been insulted by a bartender, and she doubled down, "Really? Never?" No apology.

This wasn't the only example of poor customer service that night. Prior to my being labeled “needy", the woman sitting next to me asked for my menu because she wasn't able to get one from a bartender. Another asked for my drink menu and that I order drinks for her and her friend because she couldn't get the attention of a bartender. I declined, but to help, I signaled to the female bartender that the two women wanted to order.

The bartenders all acted surly and unapproachable the entire time I was there. Maybe they are underpaid, maybe they haven't been properly trained, maybe ownership treats them poorly - I don't know - but none of it has anything to do with me.

I was prepared to stay and drink more, but instead settled my tab and left without leaving a tip - printing on the restaurant copy of the check "Mr. Needy".

If you want to at best be ignored or at worst be insulted, this is the...

This is more of a bar than a restaurant. Noise level off the chart even before the band started.

We had reservations at 6 pm on a Friday night for a table for two with a request to be seated as far away from the music as possible, as we were there for dinner, not dancing. Turns out there are no tables for two in the "dining area". I think that should have been communicated when we made our reservation.

They initially seated us at a communal table for 8, which we declined after they confirmed they would be seating others with us. They then offered a table for 6 and said they would not seat others there. That table was at the doorway to the room where the live band and dancing takes place. Not only did we have the noise from that room canceling any chance for conversation, the table was in the middle of the traffic pattern of staff and folks going back and forth, occasionally jostling the table.

Servers were busy. Brought the martini right away, but had to wait 20 min for a tonic water with lime. Artichoke app was over re-heated in the microwave based on the plate temp. Eggplant Parm was good, Prime rib was ok, but all in all, not on the list for a return visit.

I would describe Wise Girls as a neighborhood spot for drinks and dancing, but it is not a dinner spot. The only food I saw delivered in the "dining room" was apps. If you do want to eat a full meal there I would suggest you choose outdoor dining, which is essentially in the very busy...

Showed up at 5pm on a Saturday with no reservation. It was busy but we were able to get a table outside. Nice atmosphere, food was good, service was quick, and the waitress was friendly - no complaints. Will definitely come back, but will probably call for a reservation in the future just to be safe.

Another review mentioned it was awkwardly empty and they weren't even sure if they were at the right place - I think they renovated recently, so it may have been right after they reopened and people hadn't realized it yet. There were plenty of people there tonight and it definitely felt like a real restaurant. I will say it was hard to find the right door - there's one with a keypad that looks like an employee entrance or something, but we just walked in through there and that...