Jack in the Box
Jack in the Box things to do, attractions, restaurants, events info and trip planning
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These guys have staff with a EXCELLENT friendly attitude. (Dante, Armando 11/9/2016). I know that may be a weird metric for a fast food restaurant, but the food is fine (well, heart-attack worthy) so a little something like a cheerful face and chipper attitude is VERY welcome!
Nathan K.Nathan K.
00
i came here dec 17th and i have never felt so disrespected by a customer service personnel. the young man was very hard working and tried his best to be nice. on the other hand, the elderly short latina kitchen lady with big hoops was very rude and talked bad about us in spanish right in front of us. mind you my whole family looks mexican but ok whatever…. what had happened was we arrived there around 6 pm. usually jack in the box is my last choice because i have had bad experiences in the past. but the young man took our order. he didn’t know that the kitchen lady “forgot” to turn on the milkshake machine so we waited like 15 mins for a milkshake. the elderly lady was too busy socializing with other customers and bringing them free food. i think they might’ve been her close friends ot family. but anyways we went back to order food at 7pm. she said they were “too busy” to take our order and that we needed to go thru the drive thru if we wanted anything. and we explained to the young man that we had a flat tire and we couldn’t go thru the drive thru. the lady tells him in spanish “tell them it’s not my problem. tell them to leave because i don’t care and i’m tired” but as soon as we left she brought MORE food out to those customers mentioned earlier. this type of behavior is unacceptable and she should be retrained on how to be nice to people, or atleast not talk bad about them right in front of them. update: there’s something wrong with the jack in the box feedback website (big surprise) but i attached a picture of the lady mentioned above. i hope y’all do something about her because the way she treated us was not ok
Katie BKatie B
10
Fine food and would give 4 stars for just that, but lost a star due to questionable customer service. I placed my order on the mobile app and customized my burger, but the worker wanted to confirm I did in fact want the two sauces I said I did. Obviously if I'm customizing the burger toppings on the app I want the burger made that way. So that was an unfortunate waste of time.
Matt ByromMatt Byrom
00
Nearby Attractions Of Jack in the Box
Alameda County Fairgrounds
Pleasanton Gateway Shopping Center
Pirates of Emerson Haunted Themed Park
Bernal Community Park
Pure Barre

Alameda County Fairgrounds
4.3
(2.2K)Click for details

Pleasanton Gateway Shopping Center
4.3
(543)Click for details

Pirates of Emerson Haunted Themed Park
4.2
(205)Click for details

Bernal Community Park
4.7
(118)Click for details
Nearby Restaurants Of Jack in the Box
Sultan's Kebab
Mexico Lindo Cantina & Restaurant
Parktown Pizza Company
Bagel Street Cafe
Ttobongee (또봉이) Chicken at Pleasanton
Bober Tea & Coffee
Habit Burger & Grill
Stable Cafe
Toast Cafe & Grill
Taqueria Extra

Sultan's Kebab
4.4
(900)Click for details

Mexico Lindo Cantina & Restaurant
4.1
(339)Click for details

Parktown Pizza Company
4.6
(156)Click for details

Bagel Street Cafe
4.5
(122)Click for details
Basic Info
Address
1875 Valley Ave, Pleasanton, CA 94566
Map
Phone
(925) 485-6021
Call
Website
locations.jackinthebox.com
Visit
Reviews
Overview
3.7
(214 reviews)
Ratings & Description
Description
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
attractions: Alameda County Fairgrounds, Pleasanton Gateway Shopping Center, Pirates of Emerson Haunted Themed Park, Bernal Community Park, Pure Barre, restaurants: Sultan's Kebab, Mexico Lindo Cantina & Restaurant, Parktown Pizza Company, Bagel Street Cafe, Ttobongee (또봉이) Chicken at Pleasanton, Bober Tea & Coffee, Habit Burger & Grill, Stable Cafe, Toast Cafe & Grill, Taqueria Extra

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