Got into the drive thru at 12:26 today. At 12:34 a car pulled up behind me and I noticed the person in front of me was taking a while to order. Ordered $45 worth of food for my kids on the app to help make things move a little faster. When I pulled up I told them name to which I was told to hold on. After about 10 minutes I told them I had an order online and was told to pull up. I pulled up and am now trapped in the drive thru for 20 more minutes and no one moves. I call and ask to cancel the order and am told rather rudely that I have to do it over the app. When I tried the app would not allow me to cancel because it was showing that it was completed. Long story but I was not refunded nor did I receive my food because after 45 minutes of no one moving the person behind me and I backed out of the drive thru. I will be passing by tomorrow to...
Read more9/10 times the service at this location is HORRIBLE. You’re essentially forced to order on the kiosk as there is usually no one to greet customers or take orders. Whoever the manager is here needs to reevaluate some things and learn how to staff properly. The condescending tones and attitudes I’ve experienced and witnessed here by certain employees is unacceptable in the service industry. I’d avoid this location unless you want to get spoken to like a child and have items missing once you open your bag. 1/5 stars, do...
Read moreHORRIBLE SERVICE TO SAY THIS IS A NEW ESTABLISHMENT THE WORKERS ARE SO CONFUSED BECAUSE MANAGEMENT IS HORRIBLE I FEEL SORRY WHO HAD INVESTED INTO THIS PARTICULAR ESTABLISHMENT BECAUSE IT IS NOT THRIVING SERVICE IS HORRIBLE FOOD IS DIGUSTING THERE IS NO LEADERS THEY ARE ALL UNDER EDUCATED PEOPLE WHO NEED TO GO BACK TO GRAMMER SCHOOL AN LEARN THE ESSENTIALS LIKE IF YOU GIVE THE CASHIER 1 TEN AN 2 ONES AND YOUR ORDER IS 7 DOLLARS BABY YOU GIVE ME BACK A FIVE MY 6 YEAR OLD NIECE FIGURED...
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