Went through drive-through to order a classic roast beef sandwich and a medium shake. I've been having a lot of issues with eating this year due to depression that's the one thing that usually sounds good when I'm not hungry and I need to eat something. I immediately started eating the sandwich right after I left the drive thru. About 2 bites in I realized the middle was cold. (The meat in the middle was cold). So I went right back & went inside they didn't really seem to care. I was willing to accept the replacement while I was standing there waiting the man who was working the fries with coughing all over his hand!!! Instant deal breaker for me. I will no longer be coming to this location ever again. I was refunded my money and that was that. The manager acted as if he needed 1.more employees? 2.better communication skills? A vacation ? 4.a different...
Read moreI used to LOVE this place - I'm not sure what happened?!?! I feel they've always been a little pricey, but I felt the food was worth it... up until the past few months for whatever reason. The second half of my order has been "forgotten" to be put in the bag more times than not, I've received cold food (like partially solid mozzerella sticks, cold and stiff roast beef, cheese or buns), bone-dry, bland curly fries, flat soda, and HORRIBLE customer service from employees. I'm not a hostile, rude person and I don't believe I come across as one? I feel I've been more than patient enough any time I've had to go back for my order to be corrected, but not one single time has any employee addressed the slightest apology or bothered to express the acknowledgement of their mistakes. Instead, I get an eye-roll, an attitude, or handed my new order without a word or...
Read morecustomers beware I came here tonight to get a Arby’s sandwich and what did I see at the back door where they get all their deliveries .. I saw was two Arby employees playing with a Frog I brought it to their attention what they told me was don’t worry I’m not cooking food and the female says don’t worry you don’t have to eat here so I called Arby’s ask for the manager she took my call and her response was don’t worry about it it’s no big deal she was the same person at the back door playing with the frog and she’s the manager so what I’m going to do is today I’m calling the health department Arby’s corporation and Arby’s talk to the manager and if they do not terminate her I will be posting The video on Facebook Instagram TikTok and YouTube and yes this is the Arby’s on 24th St. in Port...
Read more