Subway — Restaurant in Portage

This place use to be great. I understand it can be hard to find good employees now a days. But when the owner and manager use to make me my subs they were amazing. This new crew just does not care. The first few times they made it, it was rough. So I figured maybe they are new or was having an off day. But I have been there 5 times over the past 2 weeks and every time it's been horrible. My last wrap they wrapped the paper into the wrap. I asked for it to be warmed up and it was cold. Also don't get the cookies same thing the past 4 times I have gotten them they have been stale and dry. I'm going to have to switch to the...

Truck breaks down in the parking lot.. immediately pissed... and now I'm hungry cuz I have to wait..so figured.. let's get some subway.. and guess what..I Never experienced a more welcoming subway! Kelsey made my sammich, it was made to be looking like all the comericals. You can tell when food is made with love and this Sammie was full of it. Wasn't sure what I wanted. And I was surprised with the best Subway yet. Had nothing but laughs with the goofy old guy at the register! From not having a good day. To having a better day. Still doesn't fix the truck.. but the...

Every time I go in I get the same kid to make my sandwich. He never seems like he wants to be there and portrays a piss poor attitude. Tonight however struck me differently. As I got there he was sweeping the lobby and sighed as soon as I walked in, didn’t even say hello. Proceeds to walk around to the back to make my sandwich and doesn’t even wash his hands. In sheer disgust I tell him I’m no longer interested in a sandwich and leave. You should never make a customer feel like they are an inconvenience for the job they’re...