Honey Jar Cafe (Thai) — Restaurant in Portland

After having read a few very positive reviews of Honey Jar Cafe I made the decision to give them a go on this past Saturday night. Very disappointed. The food was below average. I made sure I was good and hungry so I could sample at least one extra item on the menu. I ordered papaya salad hot panang curry tofu with added extra veggies hot and Thai vegetable with tofu hot. Here's the positive the Thai vegetable which is mixed veggies and tofu in a lite sauce was pretty good. I liked the bean sprouts as not all Thai restaurants put this in they're mixed veggies. I only wish their had been more veggies and more variety....it was mostly small broccoli crowns and carrots. Next the panang curry first when I took the lid off the container all I could see was curry sauce. Not a good sign i was hoping to see some fresh not over cooked vegetables on top but instead all I could see was a layer of grease. So I took a spoon full and all I could taste was sweetness and oil. And their were no mixed veggies aside from a few tiny broccoli crowns and bamboo shoots and plenty of tofu. I tried to eat a few more spoon fulls of the curry and I couldn't stomach it so I ended up just dumping it in the sink. Lastly the papaya salad the gent at the counter asked me if I wanted the papaya salad Thai style? I was not exactly sure what he meant with that question as this is a Thai restaurant! Hmm the only thing I could think of was perhaps the owners are Laotian and from past experience eating at a Thai restaurant that was actually run and owned by Loatians they tend to use more fish sauce and usually very strong fish sauce in they're dishes. So in response to his question I responded yes Thai style please with very little fish sauce. And he smiled and that was that. The papaya salad was inedible their was so much fish sauce I just couldn't stomach more then just a small amount and sadly the remainder ended up in the garbage bin. I got my order to take home. You have the option of dinning in. This review makes me sad because I was hopeful that this would be a positive dinning experience and I would have come back. It's worth mentioning the place is very well lit and the atmosphere is vibrant and nice. And the owners or people working here are friendly and they give good customer service......I don't know if it's just to take your order or if it's genuine friendliness. But the gentleman that took my order and the younger guy next to him ( I'm guessing it's his son) we're both very friendly and jovial. And; again worth mentioning the price was good only $36 which at most other Thai restaurants in Portland for all the food I ordered would have been...

AVOID THIS PLACE I’ve always steered clear of this spot, but I finally decided to give it a shot. It was the worst customer service I’ve ever experienced. When I walked in on a Saturday night, it wasn’t too crowded. I sat down and asked the waitress what the special was for the day, and she snapped back, “Everything is special,” before walking away. I was left wondering, “What did I do to upset her?”

I went to the counter to grab a menu, which was just a three-ring binder filled with laminated sheets. There were no prices listed at all, just pictures of the food. It felt like I was supposed to point at something I didn’t even know the name of and just hope for the best when it came to the cost. I asked the guy behind the counter about a few items, and he looked really annoyed. Seriously? Then I inquired about the prices of certain dishes, and he continued to act irritated. If there are no prices on the menu, of course customers are going to ask! He finally told me that prices start at $12.95, which is exactly the kind of information people need to know. With gas prices so high and everyone trying to budget, no one wants to be hit with surprise charges. Plus, without clear pricing, they could charge whatever they want. It feels like a scam.

I felt the young waitress was so rude and unprofessional that I decided not to order anything and left. About thirty minutes later, I returned to talk to the same guy at the counter who had seemed a bit more important. I shared my frustration about feeling dismissed when I asked about the daily special and the lack of prices on the menu. He seemed somewhat interested in my feedback, but my experience was still terrible, and I plan to stay away from this place....

My boyfriend, friend, and I placed an order online thinking that the website was legitimate. I got an email about my order, and gave me a number to use for confirmation. We then proceeded to drive over to the restaurant to pick it up, and never got any confirmation email about my order. Looked through my trash/spam even, to see if it possibly got sent through there and got nothing. Went inside to ask them about my order, and showed them the email I got. The staff that was working there that night, said they never got an order come in from me under my name and said they don’t have an existing website. I was then told, that the website used supposedly with this restaurant is a scam, and that I wasn’t the first. So, from my experience and the others before me DONT USE THE WEBSITE it provides, call or order in person you will be saving yourself trust me. Because of this, I now have to call my bank. Stay...