Scooter's Coffee — Restaurant in Portland

We consider ourselves regulars. Always go on a weekend morning and always take our pup (she knows the word scooters well lol). Recently I will say it is not as good as usual. Our blenders have had chunks of ice in them and honestly I feel like I'm being robbed of my drink when I find 4 to 6 huge ice cubes in the bottom of my blender. Last weekend it happened to both of our blenders. I messaged the Facebook page nicely stating how I thought maybe the machine was messed up and to their credit they did message back saying they'd tell the barista, but no offer to comp our drinks or anything! Also, I know they know me and our dog pretty good and we missed the doggy bandana and we would've paid to order her one and were rudely told they'd only ordered 15 to giveaway what a disappointment. I used to look forward to scooters but not anymore. I was driving quite literally 30 minutes one way just to give them business and sometimes multiple times a week and now I'm not sure we will go as often. Really bummed out with the decline in quality and...

The turtle blender is on POINT! I just recently moved to town, and was on the hunt for a coffee shop in the area to hit before work. I tried a different one first, but the way they treat people, especially when you point out they messed up your order, was horrid. I came to Scooters, and had an amazing experience. I asked for the gm to ask questions about things, and he came outside and talked with me. Helped me set up my app and hook my card to it. I told him about my experience at the other shop, and he treated it like it was their mistake. He continuously apologized, and even got me a half off coupon for...

When i come through portland I like to stop by and get a latte but I only like Oatmilk lattes, there have been 5 separate occasions now where I have tried to order a latte and they are out of oatmilk, this has been at all diffent times of day. Eveytime I just leave because I don't like any other milk alternatives, please management can't we resolve this issue of running out of oatmilk every single day!? Lol you have already missed out on 5 coffees I would have bought had you had your supplies stocked. You would think the problem would have been addressed by now espcially with their newest item menu having...