Smash'd — Restaurant in Portland

SKIP THE BACON!! We ordered two burgers - a single and a double. The burgers were pretty good...that's the only reason I am giving it two stars. I ordered bacon on the side. They charge $2.95 for "3 strips" of bacon. I was stunned when I opened the box and saw two tiny pieces of bacon that together didn't even amount to one actual slice of bacon. I thought there must have been a mistake, so I took it back to the window. The guy working said that was indeed 3 strips and grabbed one of them and tore a piece of it off...saying that was the third strip and that they had just been stuck together. (It was a little gross for him to reach and grab my food like that - even though he had gloves on.). I have included photos to show the actual size. Not to mention it was fatty and wafer thin...not crispy at all. Definitely a rip-off! Additionally, I had asked about napkins and condiments when I grabbed the order from the window initially and the guy said everything was in the bag. When we opened the bag in the car, we had exactly two napkins....not enough for two messy burgers and an order of fries. My partner really enjoyed the grilled onions, mushrooms and jalapeños, but said the burger would probably have been a little dry without them. There was hardly any spread on my burger and it was a little dry. I went and asked for a tiny bit more and he said it would be $3, so I passed. I asked for some salt and pepper for the fries and he told me they don't give any. So even though the burgers themselves were good, we won't be going back. We spent $40 for two burgers and the fries. The big issue was the bacon and also the condiments....

We ordered food delivery tonight after a long day at the river. We spent $75. I was ok spending that because that’s just how it is these days. But I expect good food. Everything was cold and soggy. The grilled cheese is $8 and a piece of American cheese slapped between 2 tiny pieces of bread. Every burger was wrong. My daughter asked for sauce cheese and pickles. She got meat and cheese on a dry bun. We didn’t receive the double burger. My sons was missing mushrooms and onions. We also didn’t receive the side of sauce we paid $2 for. I will never get food from here again. Never. I feel like I just ripped up my money and threw it in the trash. Oh and we paid $9 for a side of fries and they were the smallest portion. I just can’t believe how bad this was. Take a look at the pictures....

First (and last) time customer. I paid $30. Here’s what I ordered and what I actually got:

Small Fry with added seasoning about a handful of fries that were tossed in an oversized box and zero seasoning. Not sure if they forgot the seasoning or if it isn’t flavorful.

Single Cheeseburgers (2) despite the menu stating it comes with onions, it literally was a super soggy bun, sauce, (Kraft?) cheese, and a burger patty…I wouldn’t say it was ‘smashed’.

Chocolate chip cookie okay, this is my fault because that thing was $5. I figured it must be a delicious piece of heaven for that much. Not really. A little dry/stale and nothing spectacular.

Final Verdict: I’m sticking to MidCity Smash where I can get a similar order that tastes freaking fire for...