Wendy's — Restaurant in Portsmouth

My sister waited in drive through for a long time and my sister is refused service because she is riding a motorcycle. She wasn’t belligerent, drunk, or rude. We are talking a 1st responder (paramedic) who rides a motorcycle on her days off for recreation. I will shamelessly add (because the public likes drama) that she recently completed a contract to work with FEMA in response to the pandemic in New York City. Seriously, can’t make this stuff up! But for real, 1st world problems, right? It’s just very irritating. How awkward to sit in line that long, refused service then have to wait for people in front to get done just so you can get out of the drive through lane. This seems like incredibly poor judgement. I’ve been trying to think that they are trying observe some kind of public health initiative related to coronavirus but as far as I know, there is no good reason to refuse. She would have walked inside but that was closed as well. During the pandemic I have seen most restaurants even let some people walk through because not everyone can afford a vehicle to drive and lobbies are closed, makes sense right? What’s...

This Wendy's is horrible. I literally was the only person who with my family was sitting inside and they managed to give me a totally different sandwich than what I ordered. When I went to counter to address it all the idiots inside just looked at me and turned their heads. Didn't even get someone else to help me. I was literally saying "hello" calmly to get help. No one helped until one guy decided to do his job and turn around. He acted like I just should be happy with what I got. Then someone yelled from the back that it would be 6 minutes. What the hell! Literally no one else was there, then others came in and got their food and my family member had to keep going up to ask about my food. I was so angry and felt disrespected by idiots. I will never go back! THEY NEED TO DO THEIR JOBS! I WAS CALM AND ASKED NICELY AND THEY STILL ACTED LIKE THEY DIDNT WANT TO HELP ME. CORPORATE...

I know they locked their lobby early because I am a DoorDash so I waited in the line. The woman at the speaker was being very rude to the man in front of me in line claiming they didn’t have his order. It turns out they did once I got to the window. This was at 9:40 She told me their lobby closes at 10 so for DoorDash to come inside and get it I said I apologize. I apologize because I didn’t realize that it was not closed yet and she was very rude and didn’t get her name but as soon as I got the order inside, they followed me and lock the door with the keys It was not 10 yet like when they are supposed to close it, she just did not want to help. When I went inside, I could hear her talking about me to the other employees....