Fleur de Lis Donuts — Restaurant in Prairieville

Have a customer at Fleur de lis donuts for several years....we loved the donuts, (topped and filled -our favorite - the Key Lime), All the kolaches, and the ladies that served us and how they took care in packaging the donuts....not stuffing them into a typical donut box...placing our favorite donuts so that they were just as pretty at home as when they were made.... Normally we picked up Fleur de lis about 3 times a month, the donuts normally tasted fresh for a couple of days... .I liked to call ahead since it was always a large order...I noticed a change the last time we ordered.....which was a couple of weeks before the stay at home order. Our favorite donuts did not have the topping, they weren’t key lime, they were lemon, the plain glazed had a watery glaze that the box had to sit in a plastic bag, I ended up throwing the box away that afternoon, the donuts that normally would last several days could not be eaten...they all had liquid coming from them...it was strange....I thought that it was temp change .... today I found out other wise....the Fleur de lis Donuts we loved has been sold....explained a lot ....we picked up donuts today, our favorites are no longer made, the quality is down, no more pretty donuts they are all shoved into a small box —-chocolate donuts shoved with the filled donuts causing chocolate to be on everything....once again the glazed box is filled with watery glaze and has to be thrown out...I wish that when a business is sold they actually bought the business with all of its concepts, recipes and customer service not just the name...

I don’t write a review unless my experience as a consumer is really great or the opposite. Here, the opposite. One particular woman’s service to me about a week ago was horrendous at the drive thru. I asked for the price of two fritters and I misheard her. When I said what I thought I heard to confirm, she spoke to me in a rude, condescending manner to clarify the price. I’m a grown man/customer who doesn’t need attitude when I simply want a morning pastry. I will never give them another penny. They probably don’t need my patronage and I certainly won’t provide it again. Plenty of other donut shops whose staff always speak to me in an...

Not sure if this place has changed management or hired new employees, but the young lady working the drive thru today was the rudest. She would not stop mopping the floor for 1 second to allow me to place my order. She never greeted me, just opened the window and seemed the least bit interested in assisting a paying customer. This place isn’t far from where I live, so I’ve given then business often. I didn’t purchase anything today and I will not give them any business...