Crystal D' Rossy — Restaurant in Providence

The cakes are delicious, and the staff is friendly. Unfortunately, I ordered a cake for a birthday party and we agreed to a pick up time and was told they close at 7pm so I planned accordingly. The event was at 7pm, only for me to arrive at 630pm to find out the cake was never made and told that if I can wait 35 minutes, it would be done.

Very unprofessional, especially considering the nature of the business (crucial for events). I would certainly recommend for grabbing cake slices, and other small items they sell. Would not put my trust in making a cake for an event sadly.

EDIT: adjusted my rating based on the phony 5 star reviews posted after my original three star rating rather than accepting it and...

I ordered 3 dozen balloons for $70, and the experience was honestly frustrating. As soon as I got to the car, one balloon flew away because it wasn’t tied properly — not even my fault, it just slipped right out due to their lack of care.

Worse, within 3 hours, almost all the balloons deflated. For the price I paid, I expected better quality and at least basic attention to how they were secured. It completely ruined the setup I had planned.

Definitely would not recommend this place. Save your money and go somewhere more...

We ordered a custom cake. They defintely did a good job with the cake decoration in comparison to the inspiration photo I provided. Everyone enjoyed it so much and we're impressed by the flavor. The only thing is that customer service communication could be improved. Also the box given to transport the cake home is not big and supportive enough so we provided our own box. They should defintely offer better boxes for custom cake orders. I would still order...