Throughout my life, this is only the second time I've reviewed a business. I have previously made purchases based on positive reviews, only to be disappointed when I discovered that some businesses had asked their family and friends to write favorable comments to enhance their reputation. I hired a contractor to work on my basement, and after the demolition, I realized he had not rented a dumpster and instead dumped all the debris in my backyard. Not only did he damage my grass, but he also left me with all the unwanted materials. I ultimately had to fire him when I discovered that he was also stealing the materials I had ordered for the job.I reached out to several dumpster rental companies, and I was overwhelmed by the numerous fees, including hidden costs. Since I have a large driveway, they required me to obtain a city permit to place the dumpster on the street, which would have made it more difficult for me to move materials from my backyard to the street. I initially ordered a dumpster online from a different company that was more expensive than Hippo, but after a day, they called to inform me that they didn't have a dumpster available for the requested date. When I asked to cancel the order, they charged me a $50 cancellation fee on my credit card. Then, I visited the Hippo dumpster website, where I found the best price and was able to easily reserve a dumpster. I was pleasantly surprised that I could schedule a delivery for July 4th, even though I thought it might not be possible due to the holiday. Hippo later called to notify me that they would be closed on July 4th but would deliver the dumpster on July 3rd instead. There were no unnecessary phone calls or texts, and the dumpster was delivered on that date.I filled it up quickly, and they arranged to pick it up the next day after I notified them. I needed another smaller dumpster than the 10-yard one I had initially ordered for some leftover materials, but unfortunately, they didn’t have a smaller option available. However, they did offer a $24 discount for the second dumpster, which was less than I had hoped for, but it was still appreciated. Overall, Hippo is the best dumpster rental option if you live in Boston. They not only offer the lowest prices but also provide outstanding...
Read moreWhat can you say about a big metal box that you fill with junk....not much - Ha. What can be said, is the fine service the people at Hippo provided. They provided information via email inquiries before the rental, provided information during the phone call to reserve and emailed a receipt of rental the same day. They perfectly judged the distance to the back of my driveway so that the back gate/door of the dumpster opened with perfect access between the side of my house and the fence entranceway. They also placed planks underneath the pressure points of the front of the dumpster. They also provided a texted picture of the dumpster as it was being delivered.
The dumpster itself was clean and in very good condition. May not seem important, but we have rented some eyesores. Noting again that on the 10YD, the entire back opens for easy access. I believe that is the case for all/most of their larger rentals. Dumpster was dropped and removed with no concern/incident. My only suggestion would be to note to the customer that they need to call for pick-up. I paid for a 7-day rental and it was dropped on a Friday. I expected it would just be picked up on the following Friday (you can call when ready if earlier). A few hours went by in the morning without pick-up so I called. I said I was not sure if I needed to call for pick up and they said, "Yes, thank you, I'll add it to the driver schedule". Not a huge issue, hard to forget it is there so you WOULD call if it did not get picked up. But, if you happened to be away and then returned home, you would get charged for the extra day(s). Thank you again to Hippo. By far the best disposal rental I...
Read moreHippo Disposal is genuinely the best and cheapest company you will find in RI for dumpsters. I had a flood in my basement and needed an emergency dumpster at my house. I pretty much called every dumpster company in RI. I then came across Hippo. From the moment I called it was excellent service. The gentleman that answered the phone call explained himself clearly and answered all my questions with professionalism and courtesy. Needless to say, I asked how quick can you have a dumpster at my house. He told me the driver will call 30 minutes before arriving. I had a dumpster at my house 30 minutes after I called. Everything from the first call to the delivery was an excellent experience. My driveway is narrow. The driver had no problem backing in the dumpster exactly where I wanted. I filled the dumpster within 24 hours. As soon as I called, within 30 minutes I had a driver at my house picking up the dumpster the following day. I Needed a 2nd dumpster from the disaster so, I call Hippo and had a 2nd dumpster delivered. Thank you Hippo for your genuine hospitality. I will recommend Hippo to all friends, family, and strangers. You will not be disappointed with Hippo. I promise, compared to all the other dumpster companies out there, Hippo is...
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