Moss Landing Cafe — Restaurant in Prunedale

Since I keep hearing about similar awful experiences for other patrons, I thought I'd go ahead and share my own experience (which I wanted to forget, to be honest, because it was pretty painful and heartbreaking) from earlier this year to hopefully warn other patrons. If you have a service dog, this place WILL discriminate against you with extreme hostility. They refused to listen, and kept speaking over me to ask for a "service animal card"(?) despite something of that nature not actually existing in the US, let alone California. The law also stipulates that documentation is not required for your service dog when patronizing a business. My lawyer confirmed all of this with me after the incident. There are two questions they can ask, and they didn't ask either nor would they listen when I tried to explain that my service dog is, in fact, a service dog and explain what service they provide me. I've experienced this type of behavior from other restaurants a few time before and after this experience, but Moss Landing Cafe made me feel especially awful--as if I were a lesser being than an insect. This restaurant is NOT ADA compliant, and therefore, they are operating illegally, per ADA business regulations. A complaint was immediately filed after my experience, but clearly nothing has been done to protect other patrons from the same type of discriminatory and dehumanizing behavior. It's especially disheartening to see footage of one of the people from the cafe I interacted with cruelly bragging about getting away with the cafe's terrible behavior. This whole situation really was really upsetting because my family and I were particularly excited to eat at this establishment because this was one of the first times in a long time that I was able to actually go out to eat at all due to the nature of my disability and because it came highly recommended by a close friend, who is a local and WAS a frequent customer. If you're in the Moss Landing area, I recommend Phil's Snack Shack and Deli just down the road. It was a vastly more pleasant experience, and the food was fresh and fantastic (their sandwiches are divine); however, I can't actually compare their food to any of Moss Landing Cafe's offerings since I was immediately turned away before I could actually eat anything. Until Moss Landing Cafe actually addresses and corrects their recurring abhorrent behavior towards disabled patrons, I will not support this business, and I recommend others avoid this restaurant as well. Moss Landing Cafe,...

I can say that This place checks all the boxes. Their food was great. I liked what I order. I came over with around 10 people and they all loved their food including the kids. The service was amazing overall. Their staff had a great attitude and made all of us feel welcome. The place was clean and welcoming. Now couple of things to keep in mind when visiting. First make sure to call and ask for wait times because the place is small and large parties may have a hard time finding table on high traffic days like Saturday and Sunday. Also the cross road may be hard to merge to (nothing to do with the palace but one thing to conciser If you have a hard time with cross roads). Yep this please is pretty good and we enjoyed our visit. You should stop by abs give them a chance. Remember this is just me describing my personal experience of the place. Take care and I will...

On the way out to Santa Cruz, we passed by the small sign advertising "fried artichokes!", so we had to stop by on the way out (after checking internet reviews, which were mostly positive). It certainly is a hole in a wall (except there's nothing much around for miles, so there's not really a "hole" for it to be in the wall of...), but don't let that fool you - our omelettes were fantastic, and came with home-made muffins that were also fantastic. (Funnily enough, I wasn't so impressed with their signature fried artichokes, though my girlfriend was.) The waitress, who I think might have been the owner, was super-attentive to us but not in the weird way, and everything was just slow enough that you know it was actually cooked fresh, but still quite fast. Dinners were surprisingly expensive on the menu given the area, but their breakfasts were totally...