0 stars. Went in with the family to try to find a new regular spot to eat and support local. Very disappointed at the experience..... For 2 adults and 3 kids, $97(3 kids chicken tenders and fries and 2 adult cheese burgers no onions). I even tipped on top of the $97 despite the "self service atmosphere" because I have been in customer service my entire career and will always tip something. We go sit down and wait for our food (at least 30min) for the owner to come over with server saying "I have some good news and ok news. Our cook read the ticket wrong so they didn't make 3 of the 5 meals, but here is 1 burger and 1 chicken tenders meal". Im still trying to find the good news in the situation. Tells us he will get them right on the other 3 meals. Not only were we missing 3 meals, the first burger that came out had onions all over it despite ordering both without onions. I understand that mistakes happen, and was willing to see how they made it right. Other tables are getting their food while we are waiting for the rest of our meals. When they finally come out, the owner states they "cut up the kids chicken to cool it down". It was clearly only one chicken tender on each of these plates cut up to look like more, and the "owner" should have noticed this. At this point, I finally say something (which I hate doing) to the owner. I told him when we ordered, we were told the kids meals came with 2 tenders but it was clearly not 2 tenders. He then gets very quiet and tells me I was right, and he will get it fixed to where we will even have some extra to take home. I do not care to have extra, I want the over priced meals that I have already paid for. For all of the trouble, not once did the owner offer to refund anything or do anything to go above and beyond for their mistakes. My family and I will not be returning and hope that no one else pays these prices and gets the same experience that my...
Read moreA restaurant Story starts here! A family and local server are overly kind, Johnny on the spot, and made our visit into a family event. After watching with anticipation the remodeling of a historic building, I knew their attention to detail insured every client visit was anticipared with the customers approval.. Of noteworthy mention, we did travel often for miles to Huntsville, Al., Franklin, Columbia, Lawrenceburg, ect for other restaurant options. The exception now in Pulaski is Story Brook. Check out the pictures. The meals: My wife was not expecting the Totilla Soup to be there. WOW! Tasteful and well done to her complete satisfaction, thank you. The burger for our friend was phenomenal. My triple selection of ham, turkey, and roast beef on separate buns was plentiful and I might add, fresh tomatoes, lettuce, onions included. The meat was seasoned with kindness. The owners are family for us now. After we arrived, we were introduced with their presence at our table, including smiles from the staff there also. Pics, check that out. The atmosphere is inherently home made and gives you the need of a welcome that I have not felt in a while from other establishments. In my final thought, I would expect from other town coniseurs to visit soon. God bless the success of Story...
Read moreWe came to Pulaski to look at an old Corvette for sale in town, got here early and arrived hungry. 'Breakfast near me' search brought us here. This is not your typical restaurant in any respect - the food, the staff, the interior design, immaculate bathrooms, tables, chairs, silverware, all high quality and first class. Warm, inviting, we felt at home here. Plenty of table seating and two counter areas if you're eating solo along with an outdoor table space. Romaine on a BLT. Actual over easy eggs done right. Food quality, preperation and presentation 5 out of 5. Service 5 out of 5 too - Heather made certain of that. It's obvious from all the unique design details and material quality that the couple who did this rehab put their heart and soul into it. No shortcuts or compromises right down new plumbing in the slab (per the charming and delightful Heather). If this place was in our town we'd be here every week. Being here was an unexpected pleasure for Denise and I that more than made up for the disappointing old Corvette inspection that required an 8 hour round trip. You did a great job on this place and you should be proud of the result. It was a pleasure to have an excellent meal in your home...
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