I have always liked the North Ridge Pub in my past visits. The staff is always friendly and they server just good family food.
My recent visit though was a disappointment because of the food. To be clear, we had no issues getting seated and a very engaging waiter showed up very promptly. We ordered a Margarita and an Old Fashioned.
My sweetheart ordered the Stuffed Chicken and I ordered what I always get here, the meatloaf. I did request a switch of the MacNcheese with mashed potatoes.
Our drinks were served shortly after placing out meal order. Both drinks were great. Just what we wanted.
Our meals came out in a while and both had very fresh looking vegetables on the plate. My meatloaf was very generous in size and quite a think slice. A small bowl of mashed was also on the plate. I very excited to taste the meatloaf which before was dressed with a light gravy but this time nothing. The bottom of the meatloaf slice seemed to had been set in a glaze but it was minimal. Eating this meat was like eating a plain impossible burger. Very dry and no taste. I added lots of salt and pepper along with catsup to get any flavor at all. The potatoes suffered the same lack of flavor. Could have used salt and some butter. Yes costs are high but for $16 bucks for the food and another $16.50 for a drink, it could have had some seasoning.
The chicken was noted to be good though the rice was very bland.
Our waiter took note of my concern but I didn’t want to make waves. He noted there had been a change in chef so perhaps there is a learning curve on things.
I definitely will keep the Pub on my list of options, because of past good...
Read moreWent there on Thursday 12/19 and our food and service was fine. However we witnessed the female manager with long black hair act completely inappropriate towards a hostess/server. The table behind us needed a drink refill and asked the manager. The manager walked up to the young female server and yelled and berated her right in front of everyone in the restaurant. It was extremely unprofessional. She told her that the customer had waited 30 min for a refill and that was unacceptable. I completely understand that something needed to be said to the server for that. Agreed that is unacceptable service but to berate her the way she did in front of everyone was terrible and made us feel very uncomfortable. The server walked away and the manager goes to the table of the issue and proceeds to continue to tell the customers that she’s tired of these servers being on their phones. The gentleman at the table said “well I’m glad you’re not my manager” totally agreed! The professional way to handle this is to bring her aside to talk to the server and let her know that she needs to stay off of her phone during working hours and watch customers drinks to check on refills. So many other ways to handle it but it seriously made me question management here: this lady has been there a really long time. I feel sure this isn’t the first time she’s...
Read moreI went in during a lunch rush expecting service to be somewhat slow but honestly service was the best part of this experience I had ordered a Reuben with onion rings and a cup of chili my daughter had ordered the kids meal of mac and cheese Ruben was beyond low part the meat was so paper thin I barely had anything on my sandwich but at least half a pound of sauerkraut was on it I had to scrape some off to even stomach putting it down the onion rings at first while dipping in the ranch that I was provided tasted extremely flour like so I tried them and ketchup and they were a little bit better but had a huge flower taste was not that good and never have I had my daughter not eat any mac and cheese from any restaurant she refused to eat it and finally after I took a bite I understand they put flour and everything apparently the cup of chili I got was nothing but a cup of tomato soup filled with tomatoes topped with a huge dollop of sour cream and cheese that I had absolutely no room to add crackers mixing or nothing when I walked into the dining room and saw that it was extremely packed coming in my first time I was excited thanking I was going to have a good meal and to tell you I will never come back again and waste money I'm sorry because the service was amazing but the food was beyond...
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