Pizza Express — Restaurant in Raleigh

My family considers it some of the best pizza in town. It's always a good sign when you can smell the dough rising, see the bags of flour and giant mixer in the back, and the people behind the counter are the owners. But you have to do something if you want your pizza from there to turn out as good as mine does, because there is a secret to it. Once they hand you your slices (or whole pizza) move over to the little counter to the right of the register and add the final touches from the shakers they have there. First the crushed red pepper flakes - you want those first so they mix with the pepperoni and cheese oils. Then the garlic powder (careful not to go at all heavy with that), then the Italian pizza seasoning (go as heavy as you want, it's not an overpowering mix), and lastly the classic parmesan cheese shaken all over. That last soaks up the rest of the oils from the pepperoni and cheeses and keeps it from possibly being greasy. Once that's done - you got a perfect pizza. There is also salt, pepper, and what I think is paprika in other shakers - but I never use any of those. It's just really good pizza for a really really low price. You can get a slice of pepperoni & cheese for $2.50 (that includes tax - and I actually usually get 2 slices so that's an even $5). I also often order a large pepperoni take out when no feels like cooking dinner. They do deliver but I live close enough that I just go in and pick it up since it's usually ready in under 15 minutes from when I call and I want to make sure it's still really hot. And I also want to add those finishing touches I talked...

I normally only eat pizza express when it comes to pizza. But I ordered a large three topping pizza to my home last week. Horrible! The pizza got here a hour and ten minutes after I ordered it. The driver backed in my driveway wild and crazy as of he was rushing. Remind you I love only tens minutes from the actual pizza store. In top of that the drive had about three orders in the warmer bag. He didn't know which one was MINE. So I still top him and take pizza in the house and the pizza WAS WARM!! I mean WARM like the cheese was already set and stiff. One of my toppings was extra cheese. So I call back to the store and speak to manager like I have these kids over here and they are hungry so we will eat it But come on...I only order from Pizza Express. Never had bad service from you guys. He says your next pizza I'll give you $3 off. Huh? Wished I just got my money back. Think I'll go back to eating FRANK'S PIZZA IN LONGVEIW SHOPPING CENTER. Customer Service means more to me. And i was a LOYAL Customer being that I don't eat...

I wish I could give it no stars. I placed an order a few weeks ago and when the delivery driver arrived he told us a total and was paid that amount. Upon receiving my food which was a disgrace to all kitchens in my professional opinion, I received a call informing me that the amount was wrong. No one ever came back to collect the rest of the payment. Against my advisement I tried to place a new order and was informed that it could not be placed to this address due to prior experience. The man on the phone was very unprofessional as well as whoever he was speaking with. Train your employees and the job...