Subway — Restaurant in Raleigh

I usually don’t do reviews but I’m so mad! I placed an order for curbside delivery! My order was ready at its time. I waited 15 mins after the said “curbside time”. I called the store and said, “I have a curbside that was ready at 6. The girl answered and said, “uhh I don’t see that. I then said it says curbside on my phone.” She replied, “uhh I’m not sure where I see that on our end.” So I got out the car and went in even though I was parked right in front of the door. I walk up to the front and say, “I i have a curbside order.” The other girl in the back grabs my bag that must have been sitting there since 6 and here it is 625 and brings it to me. While the girl who previously answered my call says, “I don’t see curbside.” So I showed her my phone! Grabbed my bag and walked out! Just horrible customer service! They didn’t want to bring my food out! I won’t be going back. Why am I ordering curbside and patiently waiting when they made me come in! Curb side...

This location is terrible with terrible customers service from staff to manger Sam. They can't read online tickets correctly. Less doesn't mean more. They don't cook the bacon when you ask for your bread not to be toasted. I was told to bring my sandwich back for a remake. When I got there they told me that they ran out of bread and the bread they had left was burnt. Told me to come back tomorrow. Went the next day the manger Sam told me he just threw the brunt bread out (from last night so y'all use the same bread from the day before instead of fresh bread). He had a nasty attitude. When I asked for a cooperate number he laugh and said he didn't have time. Well I have time today. One of the worse locations in the area. They leave kids in the store so if anything goes wrong you have to wait another day. He told me to come back on Monday for an order I place...

I get subway maybe 2 times a week during my lunch because I can order ahead. I usually never have a problem with my order because its on the app. Yesterday, I had a big issue with my order. There were no tomatoes, cheese or anything I customized in my salad except the dressing and onions. I couldn't even rate the order in the app. Then when I go to do a survey, they ask for all this unnecessary information that I didn't have because I didn't get a physical receipt.

Also... the area is sorta hood. Im not going to lie, every time I pick up my lunch, I get cat called by people who seem to just be chilling on the side walk. Its uncomfortable for a single woman to be hollered at multiple times every time I go here. Just something to keep in mind but I doubt Subway has any...