Unpretentious carry-out eatery offering generous portions of traditional Chinese fare.
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If you haven't yet, TRY THIS PLACE! This is the best Chinese food I have had in forever and we're lucky enough to live just within delivery distance. Today's experience made me sit down and write this review. We called for lunch delivery and I had the pleasure of speaking with Sienna who didn't let me off the phone without telling me that my order qualified for a free app and a free 2 liter. Before that she recommended that I get the daily special instead of just an order of lobster sauce because it was only $1 more than the sauce alone and came with yet another side and small order of rice.
Great food, friendly people, fast delivery, large portions (who doesn't love leftovers?) and low prices on top of all of it. What more could you possibly want from a Chinese...
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We had the WORST customer service experience this weekend! We ordered 90$ of food for my daughters birthday party. She insisted on Sun Sun. We have had many mix ups with our orders so I had my husband go over the slip when he picked up the food. The slip matched so he figured he was safe. When we went to serve our daughter and her 9 guests the order was wrong! Half the girls didn't get to eat!! My daughter was SO embarrassed. When I called to let them know, the boss said it was my fault. She insisted that I had ordered wrong. She refused to credit me or appologize for ruining my daughters birthday lunch. We will be taking our business elsewhere. With so many restaurants to chose from in our community, you would think that customer service would be more...
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This used to be my families favorite place to go at least once a week. The last time we ordered for pickup we were told one hour, and it ended up taking three hours before our food was ready. Sometimes quality food is worth the wait, but the food lately has been absolutely terrible, you can taste that the food is not fresh at all. Unfortunately the service is worse then the food, they constantly write down incorrect addresses or phone numbers even when I repeat the details more than once to ensure they have it right. It’s too bad that this place just isn’t worth it anymore.
Update: I am upgrading my review from 1 star to 4 star. I gave sun sun another shot and the last two times the food and service has been exceptional. I’m glad they were able to...
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