I had visited this BK before 2 or 3 times in the drive thru and everything was fine. I decided to stop by and dine in with my kids and we had a bad experience! I asked for 2 burgers plain with cheese only and of course we got them with no cheese and all the veggies. Not only did they make them wrong, but we waited over 20 minutes just to get them made wrong. I asked the girl who took my order, when I ordered that I needed them with only meat and cheese. In total, we were there for around 40 minutes and we just ended leaving because we had already been there so long! My daughters just ended up the burgers home because they were already full from eating the fries while waiting. Also, the manager was getting orders ready and he saw me standing at the counter with 2 burgers, one in each hand and he didnât even acknowledge me. It was not until several minutes later, that the cashier that was working both the front counter and the drive thru came back and had them redo the burgers. We still had to wait about 10 minutes after they started making the burgers the 2nd time, because the manager and the cashier were just standing around talking with their hands on their waist. I understand that big companies like BK want to save money, but itâs not very convenient for us customers when the customer service is lacking! I most definitely wonât be...
   Read moreNobody came to assist at the front when we were waiting. Nobody even acknowledged us after standing and waiting for a few minutes finally had to ask for assistance to order as I wanted to pay cash not card. It took awhile to get our food. The double whooper wasnt bad but the briskett burger had no briskett on it and the onion sauce was so minimal and all plopped in the middle of the burger. It was basically a patty with cheese on a bun for $31 for 2 meals I expected more and at least a little service. Also i dined in but it was given to us as a to go as we were...
   Read moreThey had recently opened, I was hungry so I figured I'd drive thru for a hamburger to eat at home. The guy who assisted me, if you want to say that's what he was doing, he was young grumpy and very impersonal, quickly gave me my order and I drove home. It was dry, tastely badly, if there was any taste at all. Even that small bite or two made me sick. It was probably from the my night or even full day before. I couldn't drive it back feeling tired and ill. I've worked in the food industry for nine years and I should have called it in to...
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