Papa Johns Pizza — Restaurant in Reidsville

I intentionally did not review this restaurant after my first visit earlier this month, thinking that what I experienced was an anomaly of some sort, but after today, I'm convinced Papa John's doesn't want my business. The customer service was abhorrent, to say the least. I was made to feel undervalued and unappreciated as a customer. I was not greeted, I was not thanked... I was barely acknowledged. In short, It was the most unwelcoming restaurant experience I can recall, on both occasions. Then I noticed that the pizza was greasy and not very good. Of course, this may be due to the fact that the front-end guy put such a bad taste in my mouth. There are too many pizza places in Reidsville that do appreciate my business... with better pizza to boot. Customer service is important to me. Papa John's...

I order from this location ALL THE TIME! I normally order carryout on my way home from a long day at work and they do an amazing job! I'm always greeted with great attitudes and great customer service. I am a store manager of an auto shop where customer service is our number one priority and I recognize great service when I see it. Tonight I ordered delivery because it was kind of a last minute decision and I couldn't believe how quick they got to my door! My whole family lives in reidsville and I encourage them and anyone else to go here. Thank you to the Papa John's team on...

Normally they are great. On this visit I walk in with no greetings. I did notice the phone ringing. Was not sure if he saw me but after a few minutes go by I called out hello. The gentleman pop out kinda rudely said I was on the phone. Told him that I didn't know of he saw me. I understand that orders from the phone are important but just taking time out hey I be right with you goes a long way. The gentleman never give a time on the order just went back to making pizzas. When I returned it was gentleman talking to each other still no greeting. But overall the...