The Original Rainbow Cone — Restaurant in Rich Township

My family and I recently visited Rainbow Cone, and I can honestly say it was one of the best ice cream experiences we've had! The vibrant colors and inviting atmosphere immediately put us in a joyful mood. The cones themselves were delicious—rich, creamy, and perfectly crafted with a delightful balance of flavors.

What truly made our visit exceptional was the amazing staff, especially the manager, Tracy. She went above and beyond to make sure we had a memorable experience. Her warmth, professionalism, and genuine enthusiasm for her work were evident from the moment we arrived. Tracy took the time to chat with us, recommend flavors, and ensure every detail was perfect. It's clear she cares deeply about her customers and creating a positive environment.

Overall, Rainbow Cone is a must-visit spot for anyone craving a sweet treat and a friendly atmosphere. Thanks to Tracy and the team for making our visit so special—we’ll definitely be...

Wow! This is the best customer service I have ever experienced. There was one individual who truly went above and beyond in serving us, and she wouldn’t stop until we were completely satisfied. Her patience, professionalism, dedication, politeness, knowledge, understanding, and listening skills made our process so much simpler.

She even shared with me that she has a sick mother in the hospital and can't spend as much time with her as she would like because she has to be at work. This is what I call a dedicated worker! Ms. Tracy, you made my granddaughter's and my first experience with this company a joyful one. I can't wait until July when my family is in town; we can’t wait to visit Rainbow Ice Cream again.

I just want to express my heartfelt thanks—thank you, thank you, and thank you! I will continue to keep you and your mother in my prayers. May God keep you and hold you close. Thank...

I’ve been a loyal customer since the Flossmoor location first opened, and it’s been an absolute treat every single time! The customer service is impeccable — always fast, friendly, and efficient. Special shoutout to Tracy — you rock! 👌 I treat myself at least once a week, and just when I started wishing for a frequent customer perk, the rewards program launched in June. I joined right away and have already redeemed multiple rewards as proof of just how often I visit! The ice cream is consistently delicious, and while I enjoy sundaes, banana splits, pints, and quarts, I always make sure to include my all-time favorite: Palmer House. That rich vanilla with cherries and walnuts is Absolutely irresistible! 😋 Thank you, Rainbow Cone Flossmoor, for making every after work visit feel like a...