We came in around 1:30, cook was frustrated with our order because according to her, as she yelled from the kitchen, they only had 1 fryer working. The kashed potatoes were instant and not good at all! We watched a waitress, literally take hot water from coffee maker and add to ketchup bottles, which is disgusting!! Health department would not be ok with this, as the bottles are getting diluted ketchup, bacteria from not being completely washed and refilled, and she didn't even wash her hands before starting this. She had just finished mopping the floor and went straight to food. I was completely shocked by all of this laziness going on. Last time I was here everything was great. This visit was not good, server wasn't polite, nice or even came to check on us. They were pissed because we came in half an hour before they closed. Believe me, we know because the kitchen was very vocal about it! You all should be ashamed of the way you treated customers and the laziness on refilling products. (Do you need someone to donate unopened ketchup bottles)You wouldn't do that at home! I promise, nobody wants watered down ketchup from who knows how many days or months! Will definitely avoid next time I come into this town, sad! No wonder we have all been sick to our stomachs since this visit. We definitely walked in at 1:30, it's not our fault our server kept sweeping & mopping, ignoring us for 20mins. It was an awful experience and I hate that, used to be good...
Read moreWe go here quite a bit and LOVE the food. The service is hit and miss. The biggest thing I was upset about recently is we ordered the Sun Rise breakfast which is country fried steak, eggs, hash browns, bacon or sausage, and toast. I asked for the gravy on the side because I don’t like everything covered In gravy I prefer to just dip my meat in the gravy. The meal comes WITH gravy but because I asked for it on the side I was charged $1.95 for a side of gravy. The waitress didn’t even want to write it on the ticket and proceeded to tell us how the owner has a problem with the gravy going on the side. We were confused at first and she just said she would figure it out. We asked about being charged for something that came with our meal. The owner had to be gotten to ask about it and we were informed that it don’t come on the side and she don’t serve it that way and she had to use an extra bowl that has to be washed as she was walking by because she didn’t have time to speak on it. I should be able to order the food how I like to eat it since I am paying for it and shouldn’t be charged because I don’t want my food covered in it. Wasn’t impressed by how that...
Read moreI was in Richmond today and I wanted to find a place for a sit-down breakfast. I like hole-in-the-wall restaurants because they tend to have the best food. I Googled local restaurants and found this one. The reviews were good, I saw the menu items, so I tried it out. I was there on a Thursday at 12:30, not too busy. The service was prompt and my meal came out as expected , and it was delicious. They did not have the combination I wanted, so I ordered and left the price up to them. They are competitively priced and my food was delicious: country fried steak and biscuit and gravy ( very good gravy). I will visit again when I'm in the area and I recommend the place.
I have since learned that the restaurant is still a smoking restaurant which explains why I smelled some smoke in the air. I had to take an allergy pill the next day to shake off the smoke effect. So be aware, fortunately it was not too busy when I was there. Can't imagine the restaurant if they were full. In this day and age! Next time I will check the air first before ordering.5 stars on the food, but 4 stars for still being a...
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