Sam's Crab House — Restaurant in Richmond

Fresh seafood, awesome prices and excellent staff.

Food: This place offers a variety of different types of seafoods. Crabs, shrimps, fresh, oysters, crawfish, crab cakes and several other items. They can cook the food for you or you can grab the items fresh and take them home. Another thing worth mentioned is the soul food they offer as well. Mac and cheese, greens, potatoes, french fries, baked and fried chicken and corn bread.

Location: It is located on jeff davis. Not an ideal location but it will do. The hours they are open are decent. Don't expect to come to place after hours.

Staff/Service: Each visit the staff is awesome and was very polite. Never had any issues at all. They answer any questions you have, offer suggestions and let you know what current specials they have...

Went here for lunch. They have a very large, diverse menu selection. Everything from burgers and cheese steaks to fresh seafood. I ordered the fish and shrimp. Both were prepared fresh while I waited. They have several different types of fish available. I had the flounder, which was pretty good. The shrimp were also pretty big and tasted good as well. There is only outdoor seating available, but I would recommend this place if you wanted to pick up some fresh seafood to take home or to the office. I look forward to trying some of their other menu items. Update: Went back and tried the Lake trout, which was good, very well seasoned. Greens were...

I called to ask for a grilled fish dinner the staff member cut me off and said “I don’t have time to make it.” I know that this is not typically how I’m treated so I showed up in person to ask again.

When I get there the store has zero customers. So I ask again for a grilled fish dinner. The man refused and said he didn’t have time. I asked for the manager and he said that they were not in. So I told him I would call back later to speak to the manager. When I asked the rude staff member for his name and he told me “I don’t give my name to nobody.”

I’m extremely disappointed in this service. I thought they were better than that but I guess...