Pizza Factory — Restaurant in Ridgecrest

I returned to Pizza factory to give them another chance because the last review I gave them wasn’t good. It does seem like they made some improvements since I last went there but it still wasn’t what it used to be.

This time when I ordered the pizza the wait was still a descent amount of time but only about 20 half of what I waited for last time. The pizza was better than last time being warmer than last time although still not what I would expect. Also the crust on this pizza was much better and tasted like crust not cardboard.

I gave the salad bar another chance and it didn’t improve much at all. The items were slightly more fresh but some still seemed like they have been out for too long.

The main issue I had with Pizza Factory this time was the atmosphere. Don’t get me wrong the atmosphere is usually pretty cool with the arcade and everything but the second I walked in I regretted my decision to eat there. The WHOLE place smelled like sewage water. I wonder if the food would have been better if I hadn’t lost my appetite instantly. Also the arcade which used to be a highlight for me when I was a kid was terrible. Half of the machines were broken and the ones that did work were sticky and disgusting. I don’t know if they had a sewage or plumbing issue but if they did just close the restaurant until you get it fixed.

I really wish that I could enjoy it as much as I used to but I don’t know if the quality will ever be able to be the same. And the last issue I had with it was that when I left the restaurant my shoes were sticky. I hope they can start too use all the feedback from low reviews to improve their restaurant. Even though I say I won’t I likely will return to try it again and I hope by that time they have things...

walked in and ordered at 1835, small pizza and a drink, one hour later, at 1945, a family of 3 arrives and orders 2 large pizzas and an order of breadsticks, some how they received their order in about 15 minutes while I still waited. From my experience in listening to everyone in the building at the time I conclude if you are friends or know the people working there you get preferential treatment. $30 dollars for a small pizza I never received. I do NOT recommend this establishment, and I for one will NEVER return to this place again, NEVER, I'd rather drive to Lancaster for a pizza than set foot in this poor excuse for a restaurant again. I left the place at 2005 told them to keep the DAMN pizza didnt even offer...

I ordered pick up.

The person at the register definitely gave me the vibe that she was not happy she was there.

I was told it would be about 10 more min.

And around that time the guy in the back came out with my pizza. He was upbeat and apologetic for the wait.

The pizza was solid. NO skimping on toppings. And I was happy to get a pipping hot pizza (not always the case with take out)

As for price … it is a little on the high end. I always am shocked these days. Not crazy more than what you would pay at a pizza place of the same caliber (better than Pizza Hut, not as good as Mozza).

I do not live in the area so this is not a place I would regularly go to. But I would stop here for pizza if I find myself in...