Cones & Pops Paleteria — Restaurant in Rio Rancho

Everything was going good at first, great service an personality. We ordered a few things from there. Corn in the cup was very salted! Mangonada is served with fruit and candy. The candy was hard! Couldn’t even chew it an I’m a grown adult, my toddler couldn’t even eat it! Worst part was we ordered some hot fries with cheese and cheese was lukewarm. I went back a she told me it’s the regulation temperature the state requires. Gave me bad attitude afterwards and asked her if she could remake them with hotter cheese. She did. But came out with the thermometer of the cheese in her had a was like “ look it’s at the temperature it’s supposed to be, touch it so you can see it’s hot”. So unprofessional! So rude and the back talk! She works in customer service. If you don’t know how to talk to people an be polite then you shouldn’t have a store. So disappointing! So overpriced for the things to be made...

Came in at opening and the guy there was very whatever in his attitude. I was trying to buy a corn in a cup and a mangonada but told me nothing was ready and it would be half an hour before I could get anything. Why would you not have anything ready for opening? People usually go in hours before opening to prep that’s the whole point of being open. I never got a chance to try anything here and the customer service was terrible. It seems to be the theme here, no one cares if you return to businesses or care about word of mouth two things that are crucial. Based on the other reviews of bad customer service and bad tasting food I would rather drive farther to get something that won’t be a total waste of...

I’ve been coming to this place since they opened and I’ve gotten the elote entero & Clamato with mineral water and it’s soo good every time!, I also get the fresas con crema and definitely recommend!! Honestly it’s always so hard to choose what to get there’s soooo many options! and also it’s definitely...