McDonald's — Restaurant in Riverbank

Just ordered food from here. MISTAKE!! Make sure you check your food and good luck getting it!!! I sent my son here for lunch for the family (1:30 pm on a Sunday). He went through the drive thru. They had him pull around front to wait for the food. All the numbered drive thru parking was taken by customers who were NOT waiting for food from the drive thru. So he had to park in an unmarked spot near it. After 15 minutes of waiting and no one coming out my son had to go inside to find out where the food was! When he walked in they then started bagging the order. After a total of about 25-30 mins he was finally handed the order. He came home only to find half the order was missing plus we had a fille-o-fish that we never ordered. I then called and spoke to whom I believe was a mgr? She stated she had not been up at the front with the employees but that she was going to talk to them and have the order remade (I believe she also said she would refund but not 100% on that for transparency. But if she did, that did not happen and Im fine with that I was not looking for free food, I only wanted what I paid for) I requested the order be ready since at this point my son had invested over a half hour of time for a "fast food" place down the street. She requested his name which I gave to her. She asked when he would be arriving, I told her 5 mins and she stated it would be ready. When he got there with the orginal incorrect food handed to us (since they were replacing the order) they again did not have the order ready. The person my son talked to for corrected order turned around and requested the three 10 piece nuggets we were missing and that was it! SMH! At this point we gave up. Thanks for the cold stale food plus the inconvenience and headache from all the issues McDonald's!!! We will not be returning to this McDonald's. Again, check your food and good luck with the service if you happen to come...

Two stars is VERY generous!

Unfortunately, my kids, love McDonald’s and we live close so I order them this every once in a while. The last couple of times I ordered for them I got myself a burger and let me tell you the quality is absolutely terrible. The buns are squashed flat, burger is just completely thrown together, food is usually cold , barely warm at best, has terrible presentation, and the taste isn’t even as good as it used to be. On top of that if we go in there we are left to try using a kiosk that never allows you to order properly or make adjustments and the staff is rude and not willing to help. Sliding downhill McDonald’s. If I wonder this franchise location, I’d be embarrassed to put my name on it.

In-N-Out Burger is coming Soon and will just be a 5 minute drive further for a great meal at a better price than McDonald’s, we will always get fresh made food, quality, value, and excellent customer service.

Ray Kroc is probably rolling over in his grave, RIP Ray, not what you...

I ordered a triple cheese, hot&spicy, 20 piece with two sweet & sour and one Szechuan sauce and a large fry. I'm at work so I can't leave until I get off hence why I doordashed it to my job. I've done the review part on doordash but I want to put one here as well....because what's the point of having a phone number to call to be able to handle stuff like this when it automatically goes to voicemail each time it rings?? I've worked in fast food before and I usually shut my mouth and eat my food cause I know how it can be, but this is I don't know the 20th? Time maybe that you've missed one or two items that shouldn't even be missing cause it's the first or second thing you get ready before bagging it for the customer. I was really looking forward to having some French fries with my food today while at work cause it's already been a rough day and now I can't. So I'm definitely disappointed with my food and the service I...