Mountain Mike's Pizza — Restaurant in Riverbank

Ordered delivery Took so long to get here Once it arrived it was wrong They brought us two pepperoni pizzas Instead of one pep and one sausage

Due to one child of mine being allergic to pepperoni and one small child it is just too hot for her.

We had been outside all day and the kids were very hungry

While I was calling back to tell them of the mistake My oldest daughter opened the boxes and served the kids

Once I came back to the table I had to give one milk because her mouth was burning and the other child Benadryl even though he picked off the pepperoni and just ate the cheese it still started to swell up his lips.

We live in the country of Oakdale

Have to order delivery from riverbank the city

It's not a quick drive

We tip our drivers very well to come out here

Long story short The night time person in charge ( male) Would not send us out the right pizza because the kids had already eaten half!

They are kids They are hungry!!

What happened to the customer is always right ?????

I asked to have the manager call me He laughed and said ok and hung up on me.

THE CUSTOMER IS ALWAYS RIGHT !!

We ordered pizza last night from Papa Murphy's in Oakdale it was perfectly...

WORST PIZZA BUT MOST IMPORTANTLY NOT PREPARED, customer service was beyond awe ful the “area manager” KAYLA who bragged about it like she enjoyed destroying the business and the name couldn’t even prepare her establishment to have more than $1 bills and can’t tell customers that on the phone or anything before they arrive is very irresponsible and annoying as a customer that doesn’t expect to have too waste that time and instead be prepared when they show up. It really isn’t that hard as a business and good nice way to be respectful of your customers time but instead she insists on arguing with me about it when I ask if we can have two free ranches for her mistake. Let’s keep in mind each ranch is .40 and as a customer and business profits they just missed out on more than potentially hundred or even thousands on my business all year and longer, don’t forget about the references I will now not make to this mountain mikes location. My prediction for 2023 this location goes out of business. I’m only saying that because the corporate office is now out of business and KAYLA is only contributing greatness to the return....

Managers are rude. I ordered Buffalo mild wings and when my husband picked it up and got it home they were barbecue. I called to let them know an I ended up talking to the manager and he hung up on me. I wasn't being rude or yelling I was just letting him know. I ended up calling back and he picked the phone and tried to put me on hold I let him know that I was the person he hung up he then proceeded to talk to someone on his end saying that he is about to pop off because the lady that he hung up on is on the phone again. He said that the cashier that took my order said I ordered barbecue and that she even repeated the order. I told him that was a lie I would never order barbecue because one of my kids is allergic to it and that I have a recording of that phone call that took place and he proceeded to hang up on me again! This Mountain Mikes is mismanaged with rude employees. I will never give this place my money!!! Its pretty sad that Mountain Mikes has people like that running a place. Riverbank location has...