So I just left this restaurant order 5 beefy melt burritos so happy because I've been planning my morning around these burritos bite into it and something is off take a 2nd bite notice the rice and chips are missing 🙃 no biggie I'll just return so they can fix it right??? Nope. I called a total of 4times the 1st times it ring until a weird noise could be heard and simply hung up itself. 2nd and 3rd time it magically goes to busy line. 4th time someone answer only for me to explain the issue rather placing myself on hold she can be heard asking the cook about it now the cook swears they placed everything because I can hear this I respond that I can bring it to prove my case this lady decides to be so unprofessional and hang up. I politely came back and return those items. It's the ugly characters of the employees that let's me know I'll drive all the way to Jupiter taco for quality service with quality food then every step foot or waste my gas nor money Rools. L and the rest of the crew. Not even a apology from the manager who did the refund. Not one ounce of compassion let alone care for the situation. Truly need training on...
Read moreA Candid Review of My Experience I usually refrain from writing negative reviews, but I feel compelled to share my experience here. I visited this establishment twice, and on both occasions, there was a homeless man inside asking for money and claiming to be hungry. While I have no issue with the homeless community, I prefer to enjoy my meal without feeling guilt or discomfort from someone seeking assistance right next to me. What troubled me further was the manager's apparent indifference; he was present but did not address the situation. It was disheartening to witness the man rummaging through the trash can in search of food as patrons disposed of their trays. This was quite unsettling. Additionally, the service left much to be desired. The employees seemed disengaged, and it felt as though I was required to place my order at the kiosk, as they were unwilling to interact with customers directly. As for the food, it was merely average. Unfortunately, my experiences were consistent across...
Read moreSorry had to change the rating after tonight. I ordered a cheesy quesalupa and a Gordita crunch. The Gordita was fine after I put all the toppings back on it, I don't know when they started putting tacos upside down in the bag at least warn me so I don't make a mess on my floors. And the quealupa, straight up disappointing. It's supposed to be crunchy. Not softer than an uncooked burrito. The shell was so soft when I grabbed it I thought I got the wrong item but when I opened it was it. I tried to give it the benefit of the doubt but after tasting the soft raw dough. I mean Gordon Ramsey RAWW, I couldn't eat it. I work all day and this was supposed to be my quick meal. I'm not coming back here again and forewarning to anyone who stops here. It's...
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