Domino's Pizza — Restaurant in Robinson

This has to be hands done one for the worst restaurant experiences I have ever had. First Off we placed our order at 5:30 PM, it showed that it would be delivered within 25 to 39 minutes. After an hour and a half of waiting I decided to call them to see when our order would be delivered. I was put on hold and after 15 minutes on hold I decided to drive up there completely defeating the purpose of having a pizza delivered. Once I got in the store I still had my phone on hold with them which at this point now had been 30 minutes. Let’s do the math now it’s been two hours since I’ve placed my order and my husband is at home and still has not received it. So I tell the lady that I’m here to pick up my delivery order that I’ve been waiting two hours for. She does not ask me the name for the order or anyShe turns around and starts talking to another employee so I stay in there patiently waiting while still on hold with them on my phone. I proceed to see another employee touching food with their bare hands coming straight out of the oven. After standing there for 10 minutes being ignored I decided to ask for my money back. They did not fight me on it or anything they just gave me my money back and I walked out the door. They did nothing to try and fix the problem and as I was standing there being ignored the lady answered the phone that was ringing and started to take an order even though I had been on Hold the entire time I was standing there. This Has to be the most dysfunctional restaurant I have ever dealt with in my life. I do not see them making it...

If it was possible to give zero stars, I would. My husband ordered pizza for our kids; an hour and half later, it is still not delivered. Although he did receive a delivery text and even an email saying "sorry it took so long" BUT NO PIZZA. Then when he called the store and spoke with the manager, John, he did not know where our pizza was. John asked the delivery driver, James, who said he left it on a porch. But obviously not our porch. We know our house is a weird address that if you put it in the GPS, it'll direct you across the street. My husband put specifically where our house is and what car will be in the driveway in the delivery instructions. When John asked James if he saw our car in the driveway, he said no. So James.... why delivery it to that house if our car wasn't even there???! Also, James claimed he didn't even remember what house he dropped off the pizza to. Like whaaaat?! So now two hours later, no pizza and John (gm) and Kellie (am) refusing to give any kind of refund or compensation to make up for James not knowing how to deliver pizza. It was definitely a mistake to give them another chance since being under new management... We will definitely go back to Marco's Pizza from now on and suggest it for...

Ordered online, even added a couple of my own items as toppings so I know the pizza wasn't pre-made yet somehow inspit of me living 10 minutes away and the online order system telling me it would be ready in 10-15 minutes I got it home and the only thing I xould even consider warm was the bottom of the crust. The cheese was almost hardened over not "cheesy" at all and I ordered a 6 cheese pizza. So disappointed. Didn't make it the 10 minute drive home before it was like eating leftover pizza....I ordered it because of how cheesy and gooey the 6 cheese looked on TV and had a craving!!! To be completely honest, it was much better, warmer, "cheesier" the next day when I reheated it in the microwave. The dough does have a very good flavor in general though. If you're eating in store right out of the oven I bet it really is as good as advertised as far as flavor and texture goes but it couldn't survive a 10 minute drive home for what that's worth. Half off price was great. Definitely worth half price if you don't mind non gooey...